That is awful! I hope you write to corporate and can get those creases out.
I returned it because I don't think the creases will come out and I don't want to wait to see if they do. I shouldn't have to. It was bad.
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That is awful! I hope you write to corporate and can get those creases out.
I returned it because I don't think the creases will come out and I don't want to wait to see if they do. I shouldn't have to. It was bad.
I've had bags come through with a few wrinkles, but I'm not bothered or picky about them because I know they will most likely straighten out when I wear them or stuff them during storage. However, that isn't even a crease! It looked like a dent! Especially at the base of the bag where material should be the sturdiest! I don't think it would have ever gone back to the right shape without you bending over backwards to correcting it.
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This is my Macy's package . Contacted them thru twitter and emailing them and they are sending me a replacement right away and $50 gift card .. Issues with Macy's 😲
My latest Macys shipment was a Dooney bag folded in half and I've stuffed it but its stilled wrinkled:
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Wrinkles should come out. Regular leather right?
Still waiting on Macys to process a return they received May 23rd...... Finally... decided perhaps I'll sign up for twitter as suggested here since I got no response from CS. Social media responded much quicker...