Michael Kors I'll never order from them again

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I returned it because I don't think the creases will come out and I don't want to wait to see if they do. I shouldn't have to. It was bad.

I've had bags come through with a few wrinkles, but I'm not bothered or picky about them because I know they will most likely straighten out when I wear them or stuff them during storage. However, that isn't even a crease! It looked like a dent! Especially at the base of the bag where material should be the sturdiest! I don't think it would have ever gone back to the right shape without you bending over backwards to correcting it.
 
I've had bags come through with a few wrinkles, but I'm not bothered or picky about them because I know they will most likely straighten out when I wear them or stuff them during storage. However, that isn't even a crease! It looked like a dent! Especially at the base of the bag where material should be the sturdiest! I don't think it would have ever gone back to the right shape without you bending over backwards to correcting it.


Exactly! I've been able to get a few small things out by just stuffing it for a bit before wearing, but this bag was not going to be easy and I didn't want to wait and hope for it to work. I shouldn't have to!
 
My latest Macys shipment was a Dooney bag folded in half and I've stuffed it but its stilled wrinkled:

epoppf.jpg
 
Still waiting on Macys to process a return they received May 23rd...... Finally... decided perhaps I'll sign up for twitter as suggested here since I got no response from CS. Social media responded much quicker...
 

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Still waiting on Macys to process a return they received May 23rd...... Finally... decided perhaps I'll sign up for twitter as suggested here since I got no response from CS. Social media responded much quicker...

Good! Maybe if they get enough complaints, they will actually do something to prevent it from happening again.

Right now they're just putting out fires in reactive mode....they're not proactively trying to solve the problem.
 
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