So...hi. I'm totally new here.
I kinda have a question about a Coach bag that I purchased on Ebay (yeah, perhaps not the best choice).
Luckily, it's not fake, but...there's a problem.
It's a Madison Small Phoebe in the Ocelot print fabric. I really enjoy the bag, but the zipper pull of the middle compartment just fell right off. I don't know if this is a normal problem with the bag or if someone did something to make it like that. The listing described the bag as being new with tags. Which it was, but then the zipper pull falls off.
I will admit I paid about half of the retail value of this bag, and I really enjoy the bag, and I'd rather not return it or complain or anything, but I'm just wondering if it's normal. I decided that because of this issue, the seller won't be getting any feedback. This issue made me decide against leaving a positive, but I'm not unhappy enough to leave a negative or neutral. I'm more confused than anything because it's so strange. It just fell right off.
Unfortunately I also scratched up the hardware getting it off and on. Blech. I now have the zipper pull tucked inside to keep it from falling off. I'm trying to think of a way to fix it so it won't fall off and get lost, never to be seen again.
I read about someone having a similar issue, but with a different Coach.