Someone here probably has the special address to send the bag into Coach for authentication. I would do that. Then you will know for sure. Not sure if there is a shipping fee.
I think we'll have to do that instead because yes, we do believe her and don't believe she was given a fake by her company. Just doesn't make sense. She's not a liar and she can more than afford over 100 Manolo Blahnik heels and live in a huge park ave apartment - so its not a question of whether we believe her, its a question of can we can prove the authenticity for potential buyers. We want everyone to feel comfortable with this, we don't come across many fakes but used items all have "their story". So we'll investigate and get back to you on what we find! Thanks all!