Oh what a shame, I feel for you you must feel so dissapointed & it's a pain sending it back & waiting to get your money back. My brother in law purchased a Cartier Santos 100 off of EBay for about £600 & he should of realised it was fake because at the time I think they were retailing for about £4,000 so it was too cheap but he thought he'd got a bargain but it was a fake & he got his money back the watch said automatic on the dial & Quartz on the back so they new straight away. I know you pay about a £1,000 more from Cartier but you know your getting the real thing & its brand new, I looked at a second hand one but I think it had been polished a few times & had no papers so my DH said it's better to pay a bit extra & get it from Cartier, I hope you get it all sorted quickly.