Allison, that really sucks. I am sorry you were treated with such disrepsect. Considering the amount of money you will pay for these luxury items, the SA's should be sensible enough to assist you or take your name and call you back. Without buyers like us, they wouldn't have jobs. It's not like you were going through the drive-thru at Burger King and they were backordered on curly fries. LOL! Actually, there's no excuse for poor service, regardless of where you shop or what you're buying.