I just cancelled my special order

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susu1

susu1

O.G.
Mar 13, 2006
521
7
#1
I went into the boutique in late March and inquired about ordering a Cabas Alto in Damier. I was told by the leather goods manager that it was possible to get the bag. At first I was told that the bag would be $1200 dollars. I was totally fine with that and about two weeks later, I was told that the price was wrong and it's now $2700. Quite a big difference from $1200! I told them to proceed with the order and I am now being told that it cannot be made in Damier!!!! I was upset because not only was I told the wrong price, but I am willing to pay three times the original price to get a bag that I really wanted and they won't do it in the fabrication that I want. The leather goods manager did say that France will still do the bag in monogram canvas. I don't think that I will be doing any more special orders.
 
#2
Beyonce has that bag... or is it the smaller version? Whatever, she has it in Damier! Try another boutique. Don't give up! I have been told false information more than once
 
#4
yep, I've seen a pic of Beyonce with her Damier cabas- and I think that the price is wrong, too, esp. since I've been told that SO only costs 30% more. Hmmmmm........ didn't they discontinue the Alto?
 
#6
I think they can do special orders for EXISTING styles. If the Alto is no longer available in mono then they wont do a SO. It is only for existing styles in different materials or leathers. Does this make sense?
Selena
 
#8
geeze!! that's horrible and I would be pretty mad too if I were you!

first being quoted the wrong price (and if it was nordstrom's you would've been charged the price you were quoted) and then having it cancelled. ugh, i hope they apologized!
 
#9
Sorry to hear about your frustration. Why don't you call the 1-800 LV # and ask them about the special order. I'm sure you'll get more accurate info thru them.
 
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