Now let me tell you about my concern, this bag was brand new, it was totally wrapped and sealed and heavily protected by plastic and foam.
All I've done so far is unwrap it and set it on my kitchen table, which is a smooth laminate surface. I haven't loaded it up or carried it anywhere. Last night when my husband came home I showed him my new bag - because he gave me the gift cards I used to buy it!
He really likes it, but while I was showing the bag to him, I noticed that all 4 of the feet have scratches on the bottom with the shiny metal showing through. I have some bags with black hardware and I haven't had any problems but I know that others have had problems with black hardware chipping or scratching.
Honestly, I am not too worried about the feet, because feet get scratched, but I am worried about the rest of the hardware - especially where the strap attaches to the bag with the dogleash clips - because I am planning to carry it by the long strap.
I know if I took it back to coach they would replace it, but maybe I should return it and look for something else? If I carry it for a few months and then the scratches start showing elsewhere, what will coach do? I don't think that they give full refunds any more.
Here are pics of the feet, I'd really appreciate some advice, thanks!
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