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That's so awful. Wishing you good vibes in the new store & quest for another SA.Thank you everyone for the great advice! I will actually be trying tomorrow and will post an update (hopefully a good one).
I've talked to my wife a bit and I'm hesitant to go to her SA. I actually plan to go to another store that she has not gone to.
My wife's SA doesn't seem like a good SA. That's my reason for going to a different store in our area. She's spent close to 7k with her current SA and he doesn't seem to be taking her wish list seriously and is not really responsive to her text messages.
Thank you everyone for the great advice! I will actually be trying tomorrow and will post an update (hopefully a good one).
I've talked to my wife a bit and I'm hesitant to go to her SA. I actually plan to go to another store that she has not gone to.
My wife's SA doesn't seem like a good SA. That's my reason for going to a different store in our area. She's spent close to 7k with her current SA and he doesn't seem to be taking her wish list seriously and is not really responsive to her text messages.
I agree with this post especially the last 2 sentences. Note, too, the SA will make the offers to your wife. Did I mention I have loads of quota bags? That is exactly how that happens and fast.Fellow Husband here. I agree with what has been said above. Walk in and speak with the SA and just be honest. Wife has many Hermes things and adores the brand. Her dream is a Birkin. Is there anything that you can do to help?
I am sure that much of the game is to prevent people walking in from buying a quota bag and selling them off to a reseller. If you show that you’re trying to make the wife happy, they tend to bend over backwards to try and help you out.
One warning: once you get a quota bag, more offers will come so it will be a slippery slope of temptation. Make sure you can afford it.
I agree with this post especially the last 2 sentences. Note, too, the SA will make the offers to your wife. Did I mention I have loads of quota bags? That is exactly how that happens and fast.![]()
Thank you everyone for the great advice! I will actually be trying tomorrow and will post an update (hopefully a good one).
I've talked to my wife a bit and I'm hesitant to go to her SA. I actually plan to go to another store that she has not gone to.
My wife's SA doesn't seem like a good SA. That's my reason for going to a different store in our area. She's spent close to 7k with her current SA and he doesn't seem to be taking her wish list seriously and is not really responsive to her text messages.
Not good news - I went to the store this afternoon and wasn't even greeted by anyone (normal?). I approached one of the SA and talked about how much my wife loves Hermes, what stores she visits, and all the stuff she's bought so far. That she talks a lot about Hermes and things that she wants often to me. Then I said that I would love to surprise her for her birthday by getting her a Birkin bag that she always wanted. The SA flat rejected me saying that there's no stock, and that she should make a wish list which she already has. SA wasn't particularly helpful, and honestly gave off a pretty rude demeanor with her short and abrupt answers. Is it normal to be treated like this at Hermes?
Moving on. I have one last chance to get my wife a bag which happens to be on her birthday in a few days. We're planning to go to the Hermes store where she normally goes and buys all her stuff from. She's mentioned that she has conversed with the store manager there before, and her SA will be off on that day. Question now: would it be better to go into the store with my wife and talk with the store manager about possibly getting a bag for her birthday? Or would it be better for me to approach the store manager on my own and discuss my wife's want for a bag and that it's her birthday? (I'd sneak away somehow and go to the store first)
I highly recommend that you go visit the first SA since your wife has already spent roughly $7K with the store. Maybe ask to speak to the store manager about it as your wife has already established a client profile there...
Perhaps the SM/SA will understand the situation after talking to you and let you purchase few more smaller items to speed up the quota bags offering... don’t get discouraged as SAs sometimes are busy, some may not respond to text in a timely matter or not tech savvy enough....
By going to a different store, you may end up starting up all over with new purchase history (especially looking up your wife’s profile with the original store) and still not guarantee with your wife’s dream bag. Good luck to you.
Not good news - I went to the store this afternoon and wasn't even greeted by anyone (normal?). I approached one of the SA and talked about how much my wife loves Hermes, what stores she visits, and all the stuff she's bought so far. That she talks a lot about Hermes and things that she wants often to me. Then I said that I would love to surprise her for her birthday by getting her a Birkin bag that she always wanted. The SA flat rejected me saying that there's no stock, and that she should make a wish list which she already has. SA wasn't particularly helpful, and honestly gave off a pretty rude demeanor with her short and abrupt answers. Is it normal to be treated like this at Hermes?
Moving on. I have one last chance to get my wife a bag which happens to be on her birthday in a few days. We're planning to go to the Hermes store where she normally goes and buys all her stuff from. She's mentioned that she has conversed with the store manager there before, and her SA will be off on that day. Question now: would it be better to go into the store with my wife and talk with the store manager about possibly getting a bag for her birthday? Or would it be better for me to approach the store manager on my own and discuss my wife's want for a bag and that it's her birthday? (I'd sneak away somehow and go to the store first)