How to politely say no when your S.A push cloths etc on you?

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Luckystar01

Luckystar
Oct 30, 2016
152
125
#1
Hey guys!

So I am meeting up with my S.A on saturday. I only want to have a look at the boutique and are not planning on buying anything, because im travelling to NY for 3 months soon.
The thing is that my SA always have a display of a lots of cloth, shoes and everything everytime i go there to visit her, and she also almost feel like that since she does that, i have to buy something. but there is nothing for me to buy, i have checked out the whole internet and found nothing.

How can i politely say no?
 
#6
Seeing how your SA presents you items, if she wants to show you that much, I'd just say I'm not interested in the collection but like @papertiger said, express interesting in the next collection or runway show.

I had to do this to my SL SA for this year, the SS 2024 was not speaking to me, even though she knows I like SL RTW and is always happy to show me many items, I was very open and said that this collection was not for me.
But I am always looking forward to future collections!

I know we don't have to give a reason for turning something down or why we don't like it, but I feel it does give an SA some guidance of what one is interested vs not interested in. I would be annoyed if an SA kept on showing me things I wasn't into so if they take the tip and know what I also don't like, that helps them decide on what to show me or not show me.
 
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#7
lill_canele said:
Seeing how your SA presents you items, if she wants to show you that much, I'd just say I'm not interested in the collection but like @papertiger said, express interesting in the next collection or runway show.

I had to do this to my SL SA for this year, the SS 2024 was not speaking to me, even though she knows I like SL RTW and is always happy to show me many items, I was very open and said that this collection was not for me.
But I am always looking forward to future collections!

I know we don't have to give a reason for turning something down or why we don't like it, but I feel it does give an SA some guidance of what one is interested vs not interested in. I would be annoyed if an SA kept on showing me things I wasn't into so if they take the tip and know what I also don't like, that helps them decide on what to show me or not show me.
Click to expand...

They have our purchase history, they know what length we like our skirts, our favourite type of jacket, height of heel(s) we wear and for what, where we vacation and when, they know who else we buy for, our favourite and least favourite colours, other notes all written down about us. SAs have told me, I used to wonder how,, even when my mother's SA was on AL, her colleague would know what to bring out. It's all written down.

And that's why it's good to honest and say what you don't like as well as what you do. Obviously SAs have a job to do, but unless they're no good at their job, or don't want their position for long (and Chanel SAs seem to stick around a while - apart from in Harrods London) they care about the long game.
 
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#8
chanellover333 said:
Hi - fellow people pleaser here. My go to is 'It's nice, but I don't love it' LOL.
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This^

I also sometimes say, sadly what I bought from you last season is nicer

My SA* reminds me that there is never any obligation to purchase, even if it’s something you requested.
Bc you cannot always know how something fits and makes you feel until you try it on

ETA: SAs from Dior, Chanel, Hermes, Brunello have all said variations on the same.
 
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#10
Hey guys! I really need your help. So I ended up buying a lot of stuff for around 7000euro. The thing was. The dress I wanted wasn’t available in my size, so I bought the same dress just in another color. But I forgot to tell him that I wasn’t anymore interested in the first one since I know bought the other one. And to be honest I don’t see the point in having bought dresses just in different colors. Unfortunately I totally forgot to tell him that and today he was like “hey, I have good news, ur dress is coming from Paris to you. I will let u know when it arrives”.
I feel like I have to buy it know since they have ordered it from Paris to me…and even though I really liked the color, it is just to expensive right before summer and vacations. Can u help me. Is there a way to say no now? Or do I have to buy it. And if I don’t, will it ruin my relationship with the SA? What to do.
 
#12
Swanky said:
You don't have to do anything. They're here to serve you... you have to learn to say no, truly. Any SA doesn't do business with you because you don't buy something or you return something does not deserve your business.
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I totally agree. But what should I say? I can’t not say anything. I have to say something. Any advice?
 
#15
Can you exchange the dress you got in the colour you don't want for the one that's coming from Paris? I'm assuming you haven't worn it yet, so that should make an easy exchange.
If not, then just tell him to cancel the Paris order now (maybe it didn't even leave Paris yet) because you don't need 2 of the same dress.
It's not a big deal. Your SA is used to people cancelling or changing their minds. It's his job to understand.
 
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