I have a bag that needs the screws on the birkin hardware to be replaced from oxidation. Anyone know if Toronto has a crafts person on site or do they have to ship the bag away to Paris? I’ve never used the aftercare services but heard Madison Ave accepts bags without needing to ship the bag away
Hermes in Toronto
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I don't believe they fix it local. Mine was shipped to Paris for a quote for hardware repair.
❤️❤️❤️Thank you so much for replying! May I ask when you got it serviced and how long it took? Also how much did it cost?
Yup can confirm. All my pieces had to be sent to Paris for spa (I've sent bags (for other issues), shoes, belt buckles in so far).
It takes a couple of months before I hear back with a quote. It gets a bit faster after the quote is emailed to you.
Hi everyone! Very new to the H game and long time lurker. I wondered if anyone can share what the Hermes Events in Toronto typically are? Seems there was that FJ event for Mother's Day. In particular I was wondering if there is anything else coming up in the year? The custom watch event, a FW RTW event maybe, or a Christmas event etc. I would so love to hint to my SA to consider me for something in the future. Thanks in advance!
I passed my kelly over in November, got a quote late December. For replacing the plate of the turnlock was $95+T. It varies for different styles and hardware. For my silver bracelet, it was fixed local. Took about a mth & $120+t. Hope this helps.
This is extremely helpful!! Thank you soo much! May I ask when you got your kelly back? Or how long it took?
I confirmed the quote in Jan & got it back in April. Just make sure you bank in the holiday time-off in France as well, such as the summer break.
Long time lurker and admirer, picked up my first QB and first Hermes bag.Black Epsom Kelly 25 with GHW. Pre-spend around 1.6:1, been shopping since December. Hope this is helpful to someone!
Congrats! My first QB was this exact one too! You’re going to love it ✨
Thank you!! So over the moon!
I’ve taken her out on her first outing and already in love! Really appreciate how versatile she is given I only have 1 H bag (for now) 🤭
Sorry one more question! Did you get tracking information to keep up to date on the process? I saw some people got tracking information so they can follow the process. Or just an email to say the bag was dropped off?
No, I didn't get any of the above. I got receipts at the store about what I dropped off. I only received the emails about the quotes and when they were ready for pick-up. My other suggestion would be to take pictures of your item before you drop off, so you have the before & after as comparison; and in case it comes back with some other issues. I have seen stories about the items return with something else gone wrong. Also inspect it along with your SA. Better safe than sorry. There was a miscommunication between Aftersales & Paris for mine. It came back with the wrong part replaced, so we sent it back again. 😅
