Hermes.com ISSUES & SOLUTIONS

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#3,320
Please keep your mind and posts on the topic of this thread - hermes.com only.

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#5,388
Does anybody know what “preparation requested” stage means on an online order and how long that usually takes to fully process and ship?
I got an order confirmation email but have never seen this stage before
 
#5,390
Vanu said:
Does anybody know what “preparation requested” stage means on an online order and how long that usually takes to fully process and ship?
I got an order confirmation email but have never seen this stage before
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If you’re order early in morning. It’s normally shipping out same day. Ordered around 4pm ship out next day.
 
#5,393
LolaWhisp said:
31 Bamboo Bolide still available: https://www.hermes.com/us/en/product/bolide-31-bag-H073419CC1K/
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Maybe it’s just a coincidence, but this particular combination has reappeared on the site multiple times in the past month. I wonder whether the online store received multiple (which I doubt as bamboo is quite rare) or whether the resellers return it as Bolides do not sell over msrp on resale market.

On another note, I suspect that the lizard touch jige from the website a few weeks ago is being resold on Poshmark at $8,750, which is quite a hefty mark up!
 
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#5,394
Littlesheep99 said:
Do you know the usual bag-drop time in EU? I’m so tired of travelling from North to south France begging for a Rodeo and they all just say no.
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I actually don’t know, the times I’ve seen them online have been quite random, from 11am to 3pm and sometimes in the evening. Just keep checking, it seems Pegases are more popular and thus the Rodeos might not go as quickly as they used to. Also might be worth checking reseller sites, Rodeos don’t go for more than retail these days from what I’ve seen.
 
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#5,400
Hey everyone !
I need a advise .
Just revived a herbag 31 for my birthday Multicolore. I love a lot a model , but I doubt the color. What do u think? I wanted something more classic (sand with beige toile or black with beige or black with black) do you think this bag is more valuable than regular models ? and also if I decide to change the color, will they get angry in the boutique and will they give me what I want

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