I have just pm'd you info.
Strongly suggest that you do not use the words trashy, unfair, deceptive & fraudulent
& keep your raging emotions out of your note to describe this issue.
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Hermes became unfair, deceptive, and fraudulent business
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I have just pm'd you info.
Strongly suggest that you do not use the words trashy, unfair, deceptive & fraudulent
& keep your raging emotions out of your note to describe this issue.
It seems that sale item is valued less but I do not really understand why unless one is a reseller (paying full price but cannot resell at the same high price).
My understanding initially before reading this thread was that the 's' was a sign that the item was sold in a sale, at cheaper price, and final (ie no exchange etc).
But if the scarf is such a difficult item to get, wouldn’t it better to buy it direct from H, in a GOOD condition, albeit marked 's' rather than playing roulette from a reseller at much higher price? Wouldn’t the aim of the purchase to acquire this hard-to-get item regardless of price?
Pardon my ignorance but apparently I miss something here.
My understanding initially before reading this thread was that the 's' was a sign that the item was sold in a sale, at cheaper price, and final (ie no exchange etc).
But if the scarf is such a difficult item to get, wouldn’t it better to buy it direct from H, in a GOOD condition, albeit marked 's' rather than playing roulette from a reseller at much higher price? Wouldn’t the aim of the purchase to acquire this hard-to-get item regardless of price?
Pardon my ignorance but apparently I miss something here.
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I think the issue is why would someone want to pay full-price to Hermes for a scarf that Hermes themselves would have listed at a lower sale price.
But for the S on the tag and the size of the box on this shipment, what is the problem? Am I nuts or something? Donate these horrible representations of disrespect to Goodwill.
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Agree with above (apologies for prematurely cutting off the last quote which may give the erroneous impression that @indiaink believes s scarves are trash (I’m not sure how to edit quotes)
I am sorry OP that you are so upset, and I do hope you can get to an outcome that is acceptable to uou. Since the scarves you purchased are older, I’m not sure that Hermes warehouse has others.
I have purchased H sample sale scarves from the H yearly sample sale (which oddly did not have a sale stamp). I didn’t notice any defects either.
I have no idea what the criteria is for Hermes to put scarves on sale. I’m sure some members here do know and will chime in. But, I wouldn’t let an s stamp on a label of an otherwise acceptable scarf hold me back.
In other words, if it were me, and I had the chance to buy a few of my dream scarves at a retail price, but with an S stamp, I would gladly purchase. Bc it’s just too damn hard to find them otherwise. I should also note that I prefer to get value back by cost per wear, not resale value.
All of us have differing levels of what is acceptable, and thank you for bringing the s stamp on H.com website to the notice of all of us reading your thread.
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I know this but if this is something I REALLY want and it’s in acceptable condition (not defective) to me, I would not make a fuss as the goal is to have it in my possession (at a standard H price, not reseller marked up).
Maybe it’s just me who sees this as a non-issue.
ETA: sorry, 880 explained it better than me.
Agree with this too. If it’s an older scarf that is hard to find, just return it or remove the tag and keep. It’s bc possible that in the past, Hermes just put older unsold scarves in the sample sale, in which case, there’s no substantive issue
Just realized it took me six paragraphs above post to say what @haute okole and @BVBookshop said in three lines . Lol
ETA: boxes and bags from premier designers were massively affected by supply chain shortage, which should signal to the rest of us that we should look into buying stock from companies manufacturing cardboard, if we haven’t done so already
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Way ahead of you. I've invested all my capital into "S stamp ink remover".
OP, I have to agree with many other comments. Your issues have easy solutions.
1) If they sent you something not in spec, return it or ask for a discount. That’s reeeeeeaaaaalllly simple to do.
2) Hermes (corporate) doesn’t know you from a ferret. So, this is not personal. Therefore the negative emotions you are flooded with are only hurting your psyche and your body. Hermes is going to be just fine. I’m irritated with Chanel. They are also going to be just fine.
3) Your language is histrionic because it’s inaccurate. No one is trying to silence you. That is the exact opposite of a public forum. People can (and will) disagree with you without being corporate plants. Posters are simply suggesting you discuss the issue without false terminology and telling you how if you respond to the company in certain ways they may choose not to do business with you.
4) If you have had so many issues with Hermes, I remain puzzled as to why you keep buying from them - particularly online. There is a world of beautiful merchandise out there. Find a brand that treats you as you want to be treated.
We are a very supportive community here! But, you will be better heard if you take the (repeatedly offered) advice you asked for and don’t turn on people for having a perspective that causes you to have pause.
1) If they sent you something not in spec, return it or ask for a discount. That’s reeeeeeaaaaalllly simple to do.
2) Hermes (corporate) doesn’t know you from a ferret. So, this is not personal. Therefore the negative emotions you are flooded with are only hurting your psyche and your body. Hermes is going to be just fine. I’m irritated with Chanel. They are also going to be just fine.
3) Your language is histrionic because it’s inaccurate. No one is trying to silence you. That is the exact opposite of a public forum. People can (and will) disagree with you without being corporate plants. Posters are simply suggesting you discuss the issue without false terminology and telling you how if you respond to the company in certain ways they may choose not to do business with you.
4) If you have had so many issues with Hermes, I remain puzzled as to why you keep buying from them - particularly online. There is a world of beautiful merchandise out there. Find a brand that treats you as you want to be treated.
We are a very supportive community here! But, you will be better heard if you take the (repeatedly offered) advice you asked for and don’t turn on people for having a perspective that causes you to have pause.
Let me also enlighten the OP on how retail works in general. Sometimes retailers mark merchandise off the original price to move the item. These items are typically offered on a discounted price for a limited period of time and some lucky buyers buy those marked down items during that limited sale window. If the retailers fail to sell these marked down items, some retailers then sell these items to discounters like TJ Max, Gilt, RueLaLa, etc. It appears that Hermes sells their older inventory on line that may have been on sale in the boutiques. Some lucky buyers catch merchandise when it is on sale, you were not lucky because you missed the sale. In any event, life is hard right now and maybe things are tough for you. While I initially empathized with your disappointment, the more you continue to bemoan your perceived injustice, the less I empathize.
Just posting an acknowledgement on this particular point. I stand corrected!
The rest of what I wrote is still good, though.
I purchased an Acte III shawl from the recent AW 2019 restock and it came perfectly boxed, not wrinkled, and there was no sale stamp. I have just checked to verify this.
For the record, I was aware before buying that scarves from the AW 2019 season had made their way into various different H sales. Even knowing this, I was thrilled with the restock and happily purchased at H retail price instead of an inflated reseller price. I personally think it was genius for Hermes to do this restock. Obviously it appears to that sale-marked scarves slipped through, and that is a quality control issue. I hope customer service rectified it. But to be fraud, there must be intent.
For the record, I was aware before buying that scarves from the AW 2019 season had made their way into various different H sales. Even knowing this, I was thrilled with the restock and happily purchased at H retail price instead of an inflated reseller price. I personally think it was genius for Hermes to do this restock. Obviously it appears to that sale-marked scarves slipped through, and that is a quality control issue. I hope customer service rectified it. But to be fraud, there must be intent.
I think this thread has served its purpose.
Thanks for the warning to be vigilant @think96 and all the people who have offered their feedback and advice moving forward.
Thanks for the warning to be vigilant @think96 and all the people who have offered their feedback and advice moving forward.
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