Help!!!!
- Thread starter Suns123
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Thank Goodness!!! Phew. It probably also helps that you purchased the same bag already, it's pretty obvious that you were unhappy with the original because of it's condition and not that you were unhappy with the bag itself
Congrats!! Now go enjoy your pochette metis!Thank Goodness!!! Phew. It probably also helps that you purchased the same bag already, it's pretty obvious that you were unhappy with the original because of it's condition and not that you were unhappy with the bag itself
Yes purchasing a new one at the store truly helped !!! I talked to the team leader who helped me and that was what she told me . It strengthened my credibility that's why she had convinced the online shop for my refund 😄!!! I went to the store this afternoon for my refund and got this to go for my pouchette metis ! Happy ! 🎉
The beauty of buying online is that the items come from the warehouse where no hands/ customers have touched the item. I've had the best experience online and on the contrary poor experience in the two boutiques that are within 20 mins. from my home. I do agree this particular situation is not the norm.
You would think that huh?
Think again... Many girls have gotten used dirty bags when ordering on online..
One even had a hair clip in the pocket. Gross!
I am glad it worked out for you. That is weird though that they would not take the return at the store of the online item, which is really an exchange since you got another bag, and send back the defective one for you so you would not have to deal with it at all. That would have been a more effective process.
I agree with a few others, try to return it at another store. I have experienced this before. So sorry and good luck with this. Please give us an update.
Wow! Was that said on here?! Not only gross, but BS! It sucks they cant just discount returns like every other place.
