Also, on the lack of communication front -- I emailed on Tuesday morning and still haven't heard back.
Hayden-Harnett SHOPPING CHAT thread!
- Thread starter Swanky
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Well I finally emailed to cancel my Memorial Day Sale order since I haven't heard anything from HH since 7/16 after multiple emails. Really, it's quite ridiculous. I hope they email back to confirm the cancellation as I asked them to.
I give up *kanye shrug*
I give up *kanye shrug*
Sally-There's nothing to buy! It's just the leftover stock on the HH website; or looks that way anyway. So sad...
MB I love that backpack too. It makes me smile that it was in "Bedtime Stories" one of my kids' favorite movies. (well probably not that exact one but you know what I mean 
)
Yea it's funny, I got a quick response confirming the cancellation...couldn't get a peep everytime I tried asking about the bag
Sally I think extinction is definitely on the horizon...*sniff*
)Yea it's funny, I got a quick response confirming the cancellation...couldn't get a peep everytime I tried asking about the bag
Sally I think extinction is definitely on the horizon...*sniff*
I emailed 2 weeks ago for an order update and haven't heard back. I keep meaning to call, but I since I'll probably just get a lie anyway, what's the point.
Hey gang.....
I posted on another thread about calling last week to get a "take" on why there's so little inventory - and literally NOTHING to buy. The customer service rep said that they were transitioning to "made to order bags" only. We KNOW what that means. It's like a slow death.
I hope everyone comes away "clean" with them - though I highly doubt it.
Good luck - HOTTIES!
I posted on another thread about calling last week to get a "take" on why there's so little inventory - and literally NOTHING to buy. The customer service rep said that they were transitioning to "made to order bags" only. We KNOW what that means. It's like a slow death.
I hope everyone comes away "clean" with them - though I highly doubt it.
Good luck - HOTTIES!
I attempted to return some items that I bought at the last sale (one of them was defective). I never got a response to a single email that I sent. Additionally, the order that I placed 3 months ago is still in limbo. I feel as if I was defrauded. This was the last straw. They purposefully ignored my emails, phone calls, and requests online for a return postage label!! They sent me the RMA letter stating that they would take the return, but that a label would soon follow. Guess what? No label. No response. JUST FRAUD. I am now stuck with two defective items, an item I don't want, and a very THIS IS THE LAST STRAW taste in my mouth. How do I file a chargeback with my CC for the items that I ordered months ago?
That is awful Bri. I'd call your credit card company and explain the situation. Most major banks are pretty good about this stuff.
You could also file complaints with NY Attorney General and BBB but it will not get your your money back and punishing a dead company is sort of pointless.
You could also file complaints with NY Attorney General and BBB but it will not get your your money back and punishing a dead company is sort of pointless.