Has anyone shopped with Amuze?

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I bought something from them and ended up returning because it was authentic but obviously used(had makeup on it and scratches). It was a hassle and they were obnoxious about it when I talked to their cs, saying it couldn’t possibly be in the condition I received it in, and in the end I was out shipping costs. That was my first and last purchase with them.
 
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I have purchased a Valentino rockstud and a pair of Louboutin flats from Amuze and I have zero doubts about their authenticity. However I just bought a mini Balenciaga Le Cagole and I'm questioning it's authenticity. I would also like to know if anyone has had any recent experience buying from them. Should I be concerned? I will also have the bag authenticated and follow up here.
 
I was tagged in their recent luxury goods Instagram giveaway and totally perplexed at how this company works and if they sell legitimate items. It’s impossible to find articles on how they’re able to sell in-season items at discounted prices. I read a few interviews of the owner write ups of the company emphasizing their inventory are in-season so how do they do it?
 
I was tagged in their recent luxury goods Instagram giveaway and totally perplexed at how this company works and if they sell legitimate items. It’s impossible to find articles on how they’re able to sell in-season items at discounted prices. I read a few interviews of the owner write ups of the company emphasizing their inventory are in-season so how do they do it?

The longer I’ve followed them, the sketchier they get.

I’m pretty certain their giveaways are total scams. The last couple have been people they know or people in the same city as them. They swear it’s a coincidence but I’ve never seen a winner who doesn’t have something odd about them. The last giveaway “glitched” during the IG live too. I think this is why they give away a whole bunch of items at once to one person as opposed to having multiple winners, like people have asked them to do.

Recently they had an Instagram story with a client who said her items were authenticated as fake. The owner handled it terribly and just kept telling her she was wrong and her Authenticator was wrong, but he refused to give proof of where the items came from. If you stand behind your authenticity, why wouldn’t you just let the client return the items?

Idk, they could be absolutely legit, but I’m not buying luxury items from any company that has suspect behavior.
 
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Their IG stories today with them fake giving Balenciaga stuff away to homeless people is beyond cringe.

I’m finally unfollowing.
That is so cringeworthy. Whether that man was really homeless or just an actor pretending to be, using an image of a homeless person for the sake of content masked as altruism is so distasteful. Just donate the items to a shelter, someone who wants it will voluntarily take them.
 
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Their IG stories today with them fake giving Balenciaga stuff away to homeless people is beyond cringe.

I’m finally unfollowing.
Hi! I'm the owner of Amuze. The Balenciaga that I gave the homeless was real Balenciaga and I actually did give the item to the homeless. Hopefully it will keep him warm! Why would you go on a public forum and accuse me of something false?
 
That is so cringeworthy. Whether that man was really homeless or just an actor pretending to be, using an image of a homeless person for the sake of content masked as altruism is so distasteful. Just donate the items to a shelter, someone who wants it will voluntarily take them.
He is really homeless. It was not masked as altruism. If you watched the whole video, you will see that it was a joke against Balenciaga. I also paid him...You don't know me...One of the things you don't know about me is that I became friends with the homeless guy because he sleeps outside my apartment in Milan...and I've given him 20 euro a week for over a year...And I never told anyone this until now...Didn't your Mommy teach you not to judge people?
 
Hi! I'm the owner of Amuze. The Balenciaga that I gave the homeless was real Balenciaga and I actually did give the item to the homeless. Hopefully it will keep him warm! Why would you go on a public forum and accuse me of something false?
Your post said that the first version was fake and done as a joke and then you did a second “real” one. My comment was that doing the joke version was in poor taste.
 
The longer I’ve followed them, the sketchier they get.

I’m pretty certain their giveaways are total scams. The last couple have been people they know or people in the same city as them. They swear it’s a coincidence but I’ve never seen a winner who doesn’t have something odd about them. The last giveaway “glitched” during the IG live too. I think this is why they give away a whole bunch of items at once to one person as opposed to having multiple winners, like people have asked them to do.

Recently they had an Instagram story with a client who said her items were authenticated as fake. The owner handled it terribly and just kept telling her she was wrong and her Authenticator was wrong, but he refused to give proof of where the items came from. If you stand behind your authenticity, why wouldn’t you just let the client return the items?

Idk, they could be absolutely legit, but I’m not buying luxury items from any company that has suspect behavior.
Hi! Not sure why we are sketchy...We run a legitimate business...Before posting that you're pretty sure, make sure that you are sure...We live in Milan and only once has someone won from Milan...and that person was living in NY when they won...Every one of our giveaways are 100% legit...Every winner is chosen randomly...and every winner has received the items that they won...

And yes, from time to time, we get accused of selling fake and they are always wrong because it is impossible for an item to be fake the way we get our inventory...We have the same business model as farfetch. 100% of our inventory comes from Authorized boutiques. We do not work with 3rd party wholesalers...We do not give out sensitive business information to our clients which I hope you can understand...We also did let the clients return the items...but she refused to send the items back...So this client stole over $5k of merchandise from us...

But thank you for going on a public forum and defaming us with your false opinion!
 
I was tagged in their recent luxury goods Instagram giveaway and totally perplexed at how this company works and if they sell legitimate items. It’s impossible to find articles on how they’re able to sell in-season items at discounted prices. I read a few interviews of the owner write ups of the company emphasizing their inventory are in-season so how do they do it?
Hi! It's pretty simple :)

We have the same business model as farfetch. We work with authorized boutiques in Italy. They give us access to their inventory, and we chose the best products and offer them on our instagram. The boutiques give us special pricing, and by working with small margins, we are able to offer discounts anywhere from 20-40% off on current season items. Hope this helps!
 
I bought something from them and ended up returning because it was authentic but obviously used(had makeup on it and scratches). It was a hassle and they were obnoxious about it when I talked to their cs, saying it couldn’t possibly be in the condition I received it in, and in the end I was out shipping costs. That was my first and last purchase with them.
Hi! Please tell me your order number so I can look into this...If you are correct, I will gladly refund you for the shipping, thanks!
 
I’ve followed this account on Instagram after being tagged in one of their big giveaways (which seem scammy, but I digress). They sell current season Prada, Celine, etc.

A few times, I’ve almost purchased from them as they have current season pieces at deep discounts, but I always hesitate because it seems too good to be true. Their BBB page has a lot of complaints, but most aren’t recent. I can’t figure out how a brand is selling hot items well under retail price while still seemingly making enough income to give $35,000 prizes away every few weeks.

Has anyone purchased from them and had a positive experience? Are the items authentic?
Hi!

Regarding the BBB...in 2016-2017, we had some authenticity issues with some product we purchased from a wholesaler. Since that happened, we made a decision to never work with wholesalers. Today, it is impossible for an item to have authenticity issues. We only get our inventory from authorized boutiques...

The reason why we are able to do such large giveaways (we've done giveaways with prizes over $100k since your post) is because thank God, many people purchase from us. We sold close to $20 million in 2022...and our giveaways are very effective...Your post is proof lol
 
Your post said that the first version was fake and done as a joke and then you did a second “real” one. My comment was that doing the joke version was in poor taste.
Yes, and the my homeless friend was in on the joke...We did the joke together. I didn't know homeless people are not aloud to make jokes...Next time, I'll tell him that mrsinsyder only says its ok for non-homeless people to make jokes...
 
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