Has anyone ever lose their happy diamonds on a Chopard piece?

[vanilla_addict]

Hmmmm its seems from the posts that it occures with jewl items
I got my happy sport watch in 1997 or 98 i think
And i wore it daily for 8 years
Then i wore it almost daily on and of since then but never had a problem. And its been through a lot! Travels, daily college, daily work, saw it all!
I hope your problems get solved, thats not good

 

[skyqueen]

What a shame...seems to be a design issue. Glad OP got a new ring but Chopard needs to rethink their design, especially at that price point.

 

[kate2828]

Bumping this thread to see if anyone has had recent issues with the chopard happy ring. I am loving the square version but do not want to purchase the ring if it continues to have problems with diamonds falling out.

 

[lilianny]

I had a friend back in college (late 80s) who had a happy diamond ring in which the diamond popped out so this is clearly a very long-term design flaw. I was thinking about getting the happy emotions ring but in reading all these posts I see they have not fixed anything.

 

[Canturi lover]

I have a heart and square ring. The heart one is years older than the square and the diamond does stick occasionally. But, the glass has never popped or broken. They are not my daily rings. Hope this helps.

 

[Thejewelryblonde]

Anyone got the aforementioned issues with Chopard necklaces/pendants? [emoji54]

 

[mdb6000]

Hi there, can anyone tell me if the back glass of the pendant is slightly raised over the golden edges or is it supposed to be smooth like the front glass

 

[jssl1688]

I've had my chopard happy diamond pendant for 15 yrs and never had a problem. I also don't wear any of my jewelry in the shower, I occasionally clean it with a brush and jewelry cleaner and not leave it to soak under water for too long, fearful that water moisture can get into the glass. the glass portion of my pendant sits flush front and back.

 

[debbie_mas]

Hi all! Just wanted to share also my bad experience. I had asked my (now) husband to buy me a big, beautiful happy diamond ring as engagement ring some years ago, I was so in love with the design! Hubby wanted a classic diamond ring but I insisted badly.
I was wearing it daily for some months and then one nice day.. all diamonds were lost!! it had opened up. I sent hubby to local store, he had some sort of ..fight with them and they fixed it for free. (To be quite frank, I have a strong suspicion that they simply replaced it with a new as even some metal scratches were gone.)
I now wear it very rarely for special events.. so sad, they ruined my engagement ring..
it costs a fortune and it’s more delicate than paper, I strongly regret buying it- and I don’t recommend these rings.

 

[Bagatha Christie]

The back panel of my Chopard floating diamond ring fell out so i lost the floating diamond.
The Chopard after sales rep just called to tell me it will cost $800 to fix....and my ring was still under ther 2 year warranty.
After reading this forum, clearly they don't have consistent pricings for fixing their rings, and even if I pay for it, I can't trust that it won't happen again

I was just looking up chopard on the threads and I agree with you.
I am scandalised a company of this size doesn’t have a consistent repair policy. Especially in the luxury sector. Definitely gone off them now.

 

[tpcorbin]

My sister has had a rose gold Happy Diamond watch now for many years. Luckily she's not had this problem! She doesn't wear everyday but fairly often.

 

[LoveBonsai]

Does anyone know an estimate to resize a happy diamonds gold ring?