Wow, I've always thought I would get a Chopard Happy piece, but I think this has convinced me that it is not worth the cost. Why can't the piece be completely enclosed?
Has anyone ever lose their happy diamonds on a Chopard piece?
- Thread starter Luccibag
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my Chopard Happy diamonds watch sits in the vault! its 13 yrs old ~ has floating diamonds ~ 2 diamond bows on each side of face & a bow at the closure of pink
skin band...very unusual but way too delicate/dressy for everyday use...
i would still try calling Chopard directly about the lost diamonds from your ring!
should not have happened!
skin band...very unusual but way too delicate/dressy for everyday use...
i would still try calling Chopard directly about the lost diamonds from your ring!
should not have happened!
I've always loved the pieces as well, but for the amount of $ they cost almost all repairs should be complimentary...especially when it seems to be an issue with the piece itself!
I read the booklets that came with both of my rings, and neither mentioned anything about not getting it wet? My two Chopard watches are water-resistant, so I assume that's not a problem? Now I'm going to be paranoid about losing the diamonds...
They called to say it's ready for pickup but after reading here I told him I felt that at that pricepoint the ring should be covered as this is a defect. Had the front glass broken I'd take responsibility but not the back plate slipping off. He said he knees little about chopard and would have a specialist call me. Will keep you posted.
I just don't think it is reasonable to make a ring that cannot get wet. I would not want to remove my rings every time I wash my hands.
UPDATE:
I went to pick it up today and the SA told me they gave me a new one. I believe its new because they're issuing me a new certificate which will be mailed, same as when I bought it. It looks fabulous!
I did pay the $300 but I didnt argue it since I got a new ring.
I went to pick it up today and the SA told me they gave me a new one. I believe its new because they're issuing me a new certificate which will be mailed, same as when I bought it. It looks fabulous!
I did pay the $300 but I didnt argue it since I got a new ring.
Yay good news!
This is not the first time I hear of Happy opening up and diamonds get out, unfortunately it happens once in a while.
Glad you got a new one!
The backing of my ring just came off again. My husband got the ring at the Chopard store so the first time it happened, they fixed it for free. That's when the SA told me that I'm not supposed to get it wet. After they fixed it, back in May, I can't believe it happened again after 6 months; especially this time I was so careful to keep it dry (always take it off when washing my hands or showering). I agreed with the other ladies that if I'd known about this water issue, I would not want this ring
The back panel of my Chopard floating diamond ring fell out so i lost the floating diamond.
The Chopard after sales rep just called to tell me it will cost $800 to fix....and my ring was still under ther 2 year warranty.
After reading this forum, clearly they don't have consistent pricings for fixing their rings, and even if I pay for it, I can't trust that it won't happen again
The Chopard after sales rep just called to tell me it will cost $800 to fix....and my ring was still under ther 2 year warranty.
After reading this forum, clearly they don't have consistent pricings for fixing their rings, and even if I pay for it, I can't trust that it won't happen again
This just appeared to me as well!
I bought a happy diamond ring from Chopard and after only 4 times of wearing te back plate cell out and the diamond to, but i was extremly lucky to fond both glass and diamond. How could this happen? I did not even got close to water with the ring.
I spoke to Chopard and they say they will repair /reseal it for free, but can I trust the product? Seems like a qualityproblem to me. I love the ring but I am seriously thinking of recall the purchase.
Still, the ring was expensive.
I bought a happy diamond ring from Chopard and after only 4 times of wearing te back plate cell out and the diamond to, but i was extremly lucky to fond both glass and diamond. How could this happen? I did not even got close to water with the ring.
I spoke to Chopard and they say they will repair /reseal it for free, but can I trust the product? Seems like a qualityproblem to me. I love the ring but I am seriously thinking of recall the purchase.
Still, the ring was expensive.