Michael Kors Had to show you how Bloomingdales packed my Hamilton!!

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SA's don't pack bags and ship them.

Macys SA's have to pull what a customer has paid for from a different location and pack said item if not available at Macy. com. I have paid for 5 or 6 items and had them shipped from other dept store locations. Every single thing I have received from an actual store and not the warehouse was packed horribly or had some sort of defect from the way it was mailed out by an SA. Macys SA's can tell you where and how many any store has if not available in the warehouse. The SA is the one person in charge of pulling and shipping according to my SA at my local Macy's.
 
Macys SA's have to pull what a customer has paid for from a different location and pack said item if not available at Macy. com. I have paid for 5 or 6 items and had them shipped from other dept store locations. Every single thing I have received from an actual store and not the warehouse was packed horribly or had some sort of defect from the way it was mailed out by an SA. Macys SA's can tell you where and how many any store has if not available in the warehouse. The SA is the one person in charge of pulling and shipping according to my SA at my local Macy's.

I recently ordered my new Edie Colorblock bag from Macys.com. I think it was shipped from a store because I got a store receipt instead of a shipping invoice. It came nicely packed in an appropriate sized box. Also, I ordered it on Sunday and got it on Wednesday. Nice fast shipping. Based on all the horror stories on tPF, I must have gotten the only Macy's SA who knows and cares how to pack a handbag! :laugh:
 
I recently ordered my new Edie Colorblock bag from Macys.com. I think it was shipped from a store because I got a store receipt instead of a shipping invoice. It came nicely packed in an appropriate sized box. Also, I ordered it on Sunday and got it on Wednesday. Nice fast shipping. Based on all the horror stories on tPF, I must have gotten the only Macy's SA who knows and cares how to pack a handbag! :laugh:

You were lucky LOL! My experiences have been awful every single time. I will never order from them again. If I can't walk into the store and purchase I will do without it. MK.com has always sent me beautifully wrapped items whether big or small. You can always count on them to package your items with care.
 
You were lucky LOL! My experiences have been awful every single time. I will never order from them again. If I can't walk into the store and purchase I will do without it. MK.com has always sent me beautifully wrapped items whether big or small. You can always count on them to package your items with care.

+1 MK always packages their bags beautifully for shipping. So far, I have been lucky with Macy's but I have a neighbor that got a bag so poorly packed by them, it was damaged beyond repair. She returned it & had the SA find one at another store. She had them hold it for her & went to pick it up herself. She will never order from Macy's online again.
 
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