"Gifts" from Cartier SAs

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#256
purseluv said:
I asked my longtime SA about possibly receiving a bottle of champagne since I would be coming in for a birthday purchase (I've wanted one for years—even the mini one). I was even willing to buy it, haha. She said it’s only given out for engagement ring purchases and no other occasion. That’s not true, is it? I’ve seen people get them for birthdays or “just because.” I’m just a tad disapppointed since I have spent so much and have been loyal to only going to her, and this was a special birthday for me.
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Not true. Unless its specifically for that location.
 
#259
Just got a nice stationary in San Diego with my trinity ring. Was a standard but good experience in their brand-new boutique.

I started wondering about another thing: I read the not-so-good stories here about 5th Ave and thought to myself New York is New York just like Paris (Place Vendome) is Paris. After my okay experience in San Diego I was shocked in Las Vegas - especially the Wynn one. Already filed a notice with Cartier about that. Is Cartier really that far behind in comparison to Europe?
 
#261
purseluv said:
I asked my longtime SA about possibly receiving a bottle of champagne since I would be coming in for a birthday purchase (I've wanted one for years—even the mini one). I was even willing to buy it, haha. She said it’s only given out for engagement ring purchases and no other occasion. That’s not true, is it? I’ve seen people get them for birthdays or “just because.” I’m just a tad disapppointed since I have spent so much and have been loyal to only going to her, and this was a special birthday for me.
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Doesn't sound accurate, unless it is just something particular about that location. I've been offered champagne in the past, and I was given a bottle of it to take home when I bought a watch. I'm not a big champagne drinker, so it matters little to me. I usually choose sparkling water.
 
#262
You miss out sth on the Cartier Champagne, it is just fantastic. However, cannot afford to buy some jewelry when in need for one. Have been told it's from a special renowned manufacturer in France. Sorry for not being able to remember. Their chocolate, though, is a nightmare. Stay aware from that.

Also I like their big books which I always got when asking for as being a good customer.
 
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#265
Sydney Cartier

I've only bought one thing- a love bracelet with 6 diamonds. Got served champagne, SA gave me a box of macarons to take home, got cleaning kit, travel pouch..
For Christmas I received a cute Christmas card from her.

Recently I emailed her saying I was interested in the love ring and asked if there are any gifts. She emailed back saying she can only gift a travel pouch.

I think bvlgari offers wayy more gifts btw
 
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#267
snibor said:
Ya I think it’s not appropriate.
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Would feel the same, too. It should not be "I WANT gifts!". However, if you like and even adore something you may well ask for.

Once I had such a gorgeous book in my hands I found on the shelf of a Cartier boutique I expressed my enthusiasm and gently asked how to get it. She said of course I may get one but not this as it was slightly damaged - wouldn't have minded, though. So she ordered one especially for me as a gift. :love:

Your SA should be well aware to notice such behaviour and offer it to you if you have an established relationship. Other than that you may tell her you have some kids and ask if you have something like stationary for them. Don't ask for their chocolate which is (no name for that) :biggrin: or that you've heard about these nice candles.
 
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#268
celinebagnoob said:
I think bvlgari offers wayy more gifts btw
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True, but Bulgari champagne or prosecco is terrible. If it’s offered, I recommend declining politely
lve had very nice service at Cartier, but I haven’t purchased recently. I think it’s standard to be offered sparkling water especially in the summer months.

+1 with @snibor, re I don’t ask for gifts bc they are gifts, meant to be gratis offerings. But, I consider them to be kind of landfill. YMMV :smile:
 
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#269
roomservicemenu said:
Would you consider it “rude” or “wrong” to ask for some free goodies when you’re making a purchase? How would be the best way to ask for it?
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If you stay with an SA you really like and build a relationship, they may eventually give you some free gifts. If you have to ask for gifts, then maybe you don't have that relationship with your SA, and it seems like it would be very awkward to ask for free gifts.
 
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#270
I had cord changed on my trinity bracelet this past weekend, and our sweet SA gave us a Cartier hard bound book as well as a perfume sample. The only other purchase we made with her was the thin love ring. She has also given us a 3 pack perfume sampler as well as cleaning kit and travel pouch.
 
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