Finally Got My Courtenay

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GatorMom

GatorMom

Member
Dec 29, 2013
438
209
#1
Got home to find a box on the porch
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Started the un boxing...
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Got a little nervous when I saw the scotch tape on the plastic bag, knew right then it was a return, but still hopeful...

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But the closer I looked, I realized it was used. The tag was off and in the inside pocket, but the price was torn off

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The inside was full of lint, the hardware is scuffed, and it looks like it's been carried all over town full of someone's crap.

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So, to whoever thinks it's ok to carry a bag and return it, you wasted my time and caused me grief. Not a happy camper, but the CS rep I spoke with has already sent me a return label and promised me an actually NEW bag...I try not to be picky, but if I'm paying this kind of money for a new bag, DANG IT I want a new bag. Not a floppy used scuffed bag full of your trash and who knows what else.

Rant over :D
 
#3
Aww....I'm glad they sent you a label and have another one to send your way. Please show us when it comes. I can't get enough of black Legacy leather. It's great.
 
#4
That's terrible. I'm glad they could find you another one. They really need to check these returns to make sure they aren't resold as new. There is a procedure in the stores to label damaged items and sell them further discounted so there really is no excuse to send it to someone who paid for a new bag.
 
#7
whateve said:
That's terrible. I'm glad they could find you another one. They really need to check these returns to make sure they aren't resold as new. There is a procedure in the stores to label damaged items and sell them further discounted so there really is no excuse to send it to someone who paid for a new bag.
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I agree. I don't mind at all if it was returned with the tags still on and in good shape - but there's no WAY I'm going to accept one in this shape! LOL I'm hoping the next one is good :tup:
 
#12
Thank you, ladies! I can't be too disappointed after getting the other bag I wanted in the sale online today. I was plumb giddy that the bag AND the color I want was such an awesome deal! :yahoo:
 
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