EU Chatting and Stalking

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I’ve got banned to the high returns even if it was during lockdown (in Germany shops were closed for 6 months completely) Ive bought 15 items which I’ve kept and I’ve returned around 10 items and half of them due quality issues. I didn’t break the 12 SLG/ Bag rule so I’m assuming it’s due the returns.
oh no, how long did you get banned for high returns? Is there anything you can do to override it?
 
I’ve got banned to the high returns even if it was during lockdown (in Germany shops were closed for 6 months completely) Ive bought 15 items which I’ve kept and I’ve returned around 10 items and half of them due quality issues. I didn’t break the 12 SLG/ Bag rule so I’m assuming it’s due the returns.
Oh, interesting! I wonder how the „banning logic“ works behind the scenes…well, I think it‘s my good right as a customer to return things that I don‘t like or that don‘t fit me….I return them on time and in pristine condition so there is no obvious downside for the company (besides shipping costs maybe)…I have to say I am not that big on SLGs/htf items and buy the „boring“ stuff mostly, also clothes and shoes, so maybe that doesen‘t scream „reseller“ for their algorithms…:smile:

Edit: and sorry to hear you are going through this unpleasant experience, amazing that you still stay loyal to the brand!
 
I saw sth similar happened too. It was on one of the community fb page where a reseller hired pp (paid them £50 each) to go with her to Chanel store to buy bags. She hired 10 pp to come with her and she is an obvious reseller when I checked her fb. That time I saw she hired pp was for buying Chanel, but obviously she resells LV bags as well. £50 is nothing compared to the profit she will make with each Chanel bag. Chanel tries to put on bag limit but seems like resellers always have way around :annoyed:
Crazy **** is happening! Why are people (maybe not celebs who have personal shoppers) buying from resellers if the stuff is available in stores anyway? This is not Hermès after all…
 
I just got it and put it next to my Rivoli and they are very similar which is why I got the Odeon Tote PM. I missed the Siena that it‘s why it‘s great choice now and so cute in my eyes.
I only got it via CS because it‘s still not visible on the website if someone is interested.
Oh wow! Congrats on the new purchase! :loveeyes: :love: :drinks: How do you like the Odeon tote so far? Do you maybe have a pic of both? Would be amazing to see these beauties :loveeyes::girlsigh:
 
Oh, interesting! I wonder how the „banning logic“ works behind the scenes…well, I think it‘s my good right as a customer to return things that I don‘t like or that don‘t fit me….I return them on time and in pristine condition so there is no obvious downside for the company (besides shipping costs maybe)…I have to say I am not that big on SLGs/htf items and buy the „boring“ stuff mostly, also clothes and shoes, so maybe that doesen‘t scream „reseller“ for their algorithms…:smile:

Edit: and sorry to hear you are going through this unpleasant experience, amazing that you still stay loyal to the brand!
Ofc it is but I’m assuming that Lv wants that customers buy only what they want for real not for „trying“ and „looking at“. Some of my returns were also shoes or things that didn’t fit well but who knows why LV does all of this. When LV is banning you for return reason they will still say that you violated the „12 bags/ SLGs“ rule because they can’t say it’s because of the returns, they are in Germany allowed via laws. I did bought some HTF items including 2 MP and a PA in a Short Time.

I was super mad at that time, I also asked Lv CS why?
Here is the answer I’ve got:


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Crazy **** is happening! Why are people (maybe not celebs who have personal shoppers) buying from resellers if the stuff is available in stores anyway? This is not Hermès after all…
Because Resellers and most people buy the htf stuff and also the LE stuff. So everything Thats „hot“ will be sold out - Lv is starting to produce less of those items and that will keep the „value“ to it. Also the resale value is crazy now!
 
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