Ebay seller Brand_Jfa

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I also purchased from this seller recently without incident. It took my package longer to get here than most people report - about 2.5 calendar weeks - but it isn't the seller's fault that it sat in customs for a week and then there was a holiday weekend.

I'm sorry to the people who have had problems with him, and I hope you get your money back, but I really hope those problems are not the norm for this seller.

I am sure there are a lot of people who are happy with this seller. But, a moral of my story here is how he deals with his own mistakes and his refusal to act as an honest seller when there is a mistake from his part. There are two ways how I judge a seller. One is how close his product to an original listing and number two how he deals and communicate with me when item needs to be returned. He definitely totally failed on a second one.
 
I did file a case with eBay, but they told me from beginning I am not ogling to get my money if he does not have a bag back. So, I filed a dispute with my CC few weeks after. I got an email from eBay saying since I got my money back from CC, my case is closed.

That's still not right because the seller refused to take the bag back, not that you didn't send it. I think if you showed eBay the evidence that the seller refused to take it, they would have sided with you. Anyhow, glad you got your money back via your CC and since you did that, the eBay case would be closed.
 
I am sure there are a lot of people who are happy with this seller. But, a moral of my story here is how he deals with his own mistakes and his refusal to act as an honest seller when there is a mistake from his part. There are two ways how I judge a seller. One is how close his product to an original listing and number two how he deals and communicate with me when item needs to be returned. He definitely totally failed on a second one.

You got your money back and a free bag too.
 
:thinkin:
You got your money back and a free bag too.

Marina230, I wonder how you deal with this. You got your money back from your CC, and the Hermes Birkin (that I you said almost $10,000) that is now back in your hand.
The seller can't deal with your CC since they do not even know which CC, etc.
 
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Because he was playing games for 2 month, I can not go after eBay or paypal. But, I had a bad feeling about this from beginning, so I did filed a dispute with CC even before. First, I did try eBay, but they said if he did not receive an item, they can not give me money back. It is an international transaction and I had a feeling he would try not to accept a package and wait for 45 days (as he did), so I would not able to get my money. I was out of $125 to send it, now I am not willing to send it back again unless he pays me X 2 for double shipping. Let my CC company to deal with him. I already got my money back from CC and I did provide them with a detail information (starting with copy of listing, emails, copy of tracking number, custom number, USPS filed case, USPS responds for refusing a package). Let him to worry about now. He was thinking he is dealing with a dummy, may be a partial one :), but not a total dummy :)


Is it possible for you just to send the bag back without using express mail
at a cost of $125?

I understand that he was not be professional accepting your return &
letting the 45 window expire. He probably did not think you would go to
your cc & file a dispute.

I'd consider sending it back the least expensive way I could just to know
that I did the right thing. Should it not get there, well that's his problem.

Were you reimbursed for the shipping from your cc?? Amex told you to
keep the bag for $10,000??

At the end of the day, you have been reimbursed & still have the Hermes birkin
bag but not in the skin that you originally purchased??
Besides the skin not being what you expected, is the bag in good condition??
The year of the bag was also different from what you were expecting &
the size as well??

Its your decision as to what you think is appropriate to do now.
 
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I paid for Togo Birkin 35 stamp I, pictures were for Togo and I got Couchevel leather which was discontinue in 2000/2001. Also, when I sent it, seller refused to receive a package, so by eBay and paypal if a seller did not get his item, I can not get my money back. So, I did file a dispute with my CC. After 2 month, I got this bag back (actually just few days ago) and I need to find out from my CC company what should I do next. I am on vacation now and package is with a doorman.


So seller was really non communicative & ebay & pp were not helping for a variety of reasons
 
Because he was playing games for 2 month, I can not go after eBay or paypal. But, I had a bad feeling about this from beginning, so I did filed a dispute with CC even before. First, I did try eBay, but they said if he did not receive an item, they can not give me money back. It is an international transaction and I had a feeling he would try not to accept a package and wait for 45 days (as he did), so I would not able to get my money. I was out of $125 to send it, now I am not willing to send it back again unless he pays me X 2 for double shipping. Let my CC company to deal with him. I already got my money back from CC and I did provide them with a detail information (starting with copy of listing, emails, copy of tracking number, custom number, USPS filed case, USPS responds for refusing a package). Let him to worry about now. He was thinking he is dealing with a dummy, may be a partial one :), but not a total dummy :)

Is it possible for you just to send the bag back without using express mail
at a cost of $125?

I understand that he was not be professional accepting your return &
letting the 45 window expire. He probably did not think you would go to
your cc & file a dispute.

I'd consider sending it back the least expensive way I could just to know
that I did the right thing. Should it not get there, well that's his problem.

Were you reimbursed for the shipping from your cc?? Amex told you to
keep the bag for $10,000??

At the end of the day, you have been reimbursed & still have the Hermes birkin
bag but not in the skin that you originally purchased??
Besides the skin not being what you expected, is the bag in good condition??
The year of the bag was also different from what you were expecting &
the size as well??

Its your decision as to what you think is appropriate to do now.

I paid for Togo Birkin 35 stamp I, pictures were for Togo and I got Couchevel leather which was discontinue in 2000/2001. Also, when I sent it, seller refused to receive a package, so by eBay and paypal if a seller did not get his item, I can not get my money back. So, I did file a dispute with my CC. After 2 month, I got this bag back (actually just few days ago) and I need to find out from my CC company what should I do next. I am on vacation now and package is with a doorman.

I am sure the seller by now learned his lesson.
I also am sure you will do the right thing, it is not right to keep the bag (especially since this cost nearly $10,000) and get money refunded.

I agree maybe ship it back cheapest way like with Priority International, since you do not need signature confirmation.
Maybe write the seller to Paypal you shipping cost (if you haven't done so)
 
I am sure the seller by now learned his lesson.
I also am sure you will do the right thing, it is not right to keep the bag (especially since this cost nearly $10,000) and get money refunded.

I agree maybe ship it back cheapest way like with Priority International, since you do not need signature confirmation.
Maybe write the seller to Paypal you shipping cost (if you haven't done so)

I hope all of you did read my story from beginning. Last week I told you I am on vacation, but doorman called me and told me about this package. Also, USPS called me as well. Saturday I got back and took pictures. Also, I already called CC company and told them this. They will contact me back. I have NO intensions to keep this bag and by the way, no one refund my shipping money.. My purpose was to let you know MY and only My experience. You are free to do what is good for you.ImageUploadedByPurseForum1378653175.228377.jpg
 
I am sure the seller by now learned his lesson.
I also am sure you will do the right thing, it is not right to keep the bag (especially since this cost nearly $10,000) and get money refunded.

I agree maybe ship it back cheapest way like with Priority International, since you do not need signature confirmation.
Maybe write the seller to Paypal you shipping cost (if you haven't done so)

Thank you so much for understanding me. Your support means a lot to me!
 
:thinkin:

Marina230, I wonder how you deal with this. You got your money back from your CC, and the Hermes Birkin (that I you said almost $10,000) that is now back in your hand.
The seller can't deal with your CC since they do not even know which CC, etc.

I contacted my CC company and whatever they tell me I will do. To be honest with you, I hope he learned his lesson how to start and finish as an honest seller. He really did not care about me loosing so much money, so it is out of my hands now and I will do whatever CC tells me.
 
:thinkin:

Marina230, I wonder how you deal with this. You got your money back from your CC, and the Hermes Birkin (that I you said almost $10,000) that is now back in your hand.
The seller can't deal with your CC since they do not even know which CC, etc.

I would try contacting the seller and ask him to email (or mail) you a pre-paid slip with his correct address on it, so I would return the bag ASAP. I would inform the credit card company as well, so that they are totally updated on the situation. It's not right keeping the money and the bag and I would try to get this done fast.
 
I contacted my CC company and whatever they tell me I will do. To be honest with you, I hope he learned his lesson how to start and finish as an honest seller. He really did not care about me loosing so much money, so it is out of my hands now and I will do whatever CC tells me.

I would try contacting the seller and ask him to email (or mail) you a pre-paid slip with his correct address on it, so I would return the bag ASAP. I would inform the credit card company as well, so that they are totally updated on the situation. It's not right keeping the money and the bag and I would try to get this done fast.


Whatever your cc tells you to do would follow their instructions..

They probably have an ongoing investigation..

From your previous posts, it sounded like you have been reimbursed
from your credit card & the seller was totally not communicating with
you & let the 45 time period lapse
 
I am sure the seller by now learned his lesson.
I also am sure you will do the right thing, it is not right to keep the bag (especially since this cost nearly $10,000) and get money refunded.

I agree maybe ship it back cheapest way like with Priority International, since you do not need signature confirmation.
Maybe write the seller to Paypal you shipping cost (if you haven't done so)


It was not clear... you just filed with your cc & have not heard back yet

I'm assuming..
 
I would try contacting the seller and ask him to email (or mail) you a pre-paid slip with his correct address on it, so I would return the bag ASAP. I would inform the credit card company as well, so that they are totally updated on the situation. It's not right keeping the money and the bag and I would try to get this done fast.

Good idea. :yes:
 
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