Ebay seller Brand_Jfa

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That is messed up! He made a mistake and should acknowledge this quickly, accept the return and refund you without hassle.

But, he did not. He played games for 2 month telling me it is in a custom. After making an investigation with USPS and Japan custom, Japan post office I found from Japan side he resides to accept a package. So, after 2 month this bag is back with me. You have a choose to believe me or not. But, if I can just help one person not to be in my position, I will try may best.
 
But, he did not. He played games for 2 month telling me it is in a custom. After making an investigation with USPS and Japan custom, Japan post office I found from Japan side he resides to accept a package. So, after 2 month this bag is back with me. You have a choose to believe me or not. But, if I can just help one person not to be in my position, I will try may best.

This is really bad! I feel your pain! I have always been very cautious about buying overseas, especially from a country I don't speak the language. I hope you get this resolved soon! Hang in there!
 
This is really bad! I feel your pain! I have always been very cautious about buying overseas, especially from a country I don't speak the language. I hope you get this resolved soon! Hang in there!

It is my proof that seller REFUSED to accept item back. He knew exactly if he will not accept, I can not get my money back. Little did he know, but I did filed a dispute with my credit cart. I knew he was playing games.ImageUploadedByPurseForum1378584731.901707.jpg
 
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It is my proof that seller REFUSED to accept item back. He knew exactly if he will not accept, I can not get my money back. Little did he know, but I did filed a dispute with my credit cart. I knew he was playing games.View attachment 2323933


You gave the seller the opportunity, now you have to do what you need
to do..

Sorry for your hassle & disappointing to know about this seller..

One of the many reasons now many don't do international transactions..
 
You gave the seller the opportunity, now you have to do what you need
to do..

Sorry for your hassle & disappointing to know about this seller..

One of the many reasons now many don't do international transactions..

Thank you very much. I did international transactions many times before, but never had a problem. Actually, I just got Birkin 35 Etoupe color from Milan Station and it was perfect!! But, would never ever do it with this one!!!! As I said before if I could help just one person not to be in my shoes, I would be happy. If I would post my communication with him, you would understand my frustration! On every single email he would answer the same "Sorry for inconvenience" and nothing else. For example "Did you get my package?" "Sorry for inconvenience". "Did you check with your post office?" "Sorry for inconvenience". It was like a broken recorder.
ENTER THIS SELLER WITH COUTION! ON YOUR OWN RISK AND BE SURE YOU HAVE AMEX BEHAIND YOU!!!!
 
It is my proof that seller REFUSED to accept item back. He knew exactly if he will not accept, I can not get my money back. Little did he know, but I did filed a dispute with my credit cart. I knew he was playing games.View attachment 2323933

I have had a refund from EBay before when a seller refused to accept the return package. I had to provide them with the tracking number when I returned the item and then proof that the seller had refused to accept the delivery. Have eBay said that they will not refund?
 
I have had a refund from EBay before when a seller refused to accept the return package. I had to provide them with the tracking number when I returned the item and then proof that the seller had refused to accept the delivery. Have eBay said that they will not refund?

Because he was playing games for 2 month, I can not go after eBay or paypal. But, I had a bad feeling about this from beginning, so I did filed a dispute with CC even before. First, I did try eBay, but they said if he did not receive an item, they can not give me money back. It is an international transaction and I had a feeling he would try not to accept a package and wait for 45 days (as he did), so I would not able to get my money. I was out of $125 to send it, now I am not willing to send it back again unless he pays me X 2 for double shipping. Let my CC company to deal with him. I already got my money back from CC and I did provide them with a detail information (starting with copy of listing, emails, copy of tracking number, custom number, USPS filed case, USPS responds for refusing a package). Let him to worry about now. He was thinking he is dealing with a dummy, may be a partial one :), but not a total dummy :)
 
Mine was an international transaction also but within the EU which might have made a difference.
Your awful experience is certainly worth bearing in mind for international transactions though. Glad to hear that you got your money back from your CC although it's sad that it had to come to that and you still lost all your shipping costs. Not good at all :-(
 
Unfortunately that's what many of us have to resort to not only with domestic
but international transactions as well.. Fiing a credit card chargeback...

Personally, the language barrier is a poor excuse only because I have purchased
from this seller in the past & my questions were answered well & promptly.
So english may not be his first language, but seller understood...

IMO, seller was just yanging you around hoping you would get discouraged
& just drop the matter.

Let him deal with your cc... all the info is there for seller to see!!
 
Because he was playing games for 2 month, I can not go after eBay or paypal. But, I had a bad feeling about this from beginning, so I did filed a dispute with CC even before. First, I did try eBay, but they said if he did not receive an item, they can not give me money back. It is an international transaction and I had a feeling he would try not to accept a package and wait for 45 days (as he did), so I would not able to get my money. I was out of $125 to send it, now I am not willing to send it back again unless he pays me X 2 for double shipping. Let my CC company to deal with him. I already got my money back from CC and I did provide them with a detail information (starting with copy of listing, emails, copy of tracking number, custom number, USPS filed case, USPS responds for refusing a package). Let him to worry about now. He was thinking he is dealing with a dummy, may be a partial one :), but not a total dummy :)

Even though the time frame for filing a dispute with eBay or Paypal is up I'd still contact them by phone to explain your situation. You may have to ask for a supervisor but since you now have proof of his refusal they may decide that you can still file a claim. Good luck and I hope it all works out for you!
 
Even though the time frame for filing a dispute with eBay or Paypal is up I'd still contact them by phone to explain your situation. You may have to ask for a supervisor but since you now have proof of his refusal they may decide that you can still file a claim. Good luck and I hope it all works out for you!

Thanks a lot!!! I will try for sure!!
 
[

IMO, seller was just yanging you around hoping you would get discouraged
& just drop the matter.

Let him deal with your cc... all the info is there for seller to see!![/QUOTE]

On top of that, after 45 days he blocked me :(. It tells you a lot. I started my responds here over a month ago, but it did look to some people like I wanted to destroy his reputation without any reasons. At least now, you can see whole picture yourself. I am on eBay for past 13 years and it was my first contribution here. Live and learn and always pay with Amex. Do not leave your home without!:)
 
I also purchased from this seller recently without incident. It took my package longer to get here than most people report - about 2.5 calendar weeks - but it isn't the seller's fault that it sat in customs for a week and then there was a holiday weekend.

I'm sorry to the people who have had problems with him, and I hope you get your money back, but I really hope those problems are not the norm for this seller.
 
Because he was playing games for 2 month, I can not go after eBay or paypal. But, I had a bad feeling about this from beginning, so I did filed a dispute with CC even before. First, I did try eBay, but they said if he did not receive an item, they can not give me money back. It is an international transaction and I had a feeling he would try not to accept a package and wait for 45 days (as he did), so I would not able to get my money. I was out of $125 to send it, now I am not willing to send it back again unless he pays me X 2 for double shipping. Let my CC company to deal with him. I already got my money back from CC and I did provide them with a detail information (starting with copy of listing, emails, copy of tracking number, custom number, USPS filed case, USPS responds for refusing a package). Let him to worry about now. He was thinking he is dealing with a dummy, may be a partial one :), but not a total dummy :)

The moral of the stories is always always file eBay case before the 45 days pass. I had an issue with a U.S. seller last year and it was originally customs and royal mail's fault but he refused to work with me to resolve the issue. I wanted to give the benefit of the doubt so I didn't open a case with eBay at the beginning. But in the end I felt this would not be resolved amicably so I filed the case literally the last day of the 45 days period. I won the case with eBay.
 
The moral of the stories is always always file eBay case before the 45 days pass. I had an issue with a U.S. seller last year and it was originally customs and royal mail's fault but he refused to work with me to resolve the issue. I wanted to give the benefit of the doubt so I didn't open a case with eBay at the beginning. But in the end I felt this would not be resolved amicably so I filed the case literally the last day of the 45 days period. I won the case with eBay.

I did file a case with eBay, but they told me from beginning I am not ogling to get my money if he does not have a bag back. So, I filed a dispute with my CC few weeks after. I got an email from eBay saying since I got my money back from CC, my case is closed.
 
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