Does Balenciaga Sell Replacement Mirrors?

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Hi all,

Well I bought a bag from a seller and it is new and all with tags still attached, the bag was bought from Balenciaga NY and I got it this week, but the Mirror has some deep scratches on it.

Do I just call Balenciaga NY and see if they will replace it?

OR Do I have to buy it?

Please advice.

TIA!
 
Hi - I just ordered one from Bal NY from Kim for my Sapin City - it's $95 and takes about 4 months to get - although for a black one it might be quicker as it's a current color.
 
Just a thought, could you just go to a local glass shop and have them cut you a round mirror (if its just the mirror missing and not the leather holder)? Its probably less than $5 and you could support the little guy and have a new mirror the same day.
 
For the ladies that have bought pre-loved bags (consignment/*bay, etc.), how did you provide proof of purchase to BalNY to get them to order the replacement mirror?

I called Rio and he went ahead and placed the order but I still need to get him the documentation regarding the purchase, otherwise I have to send them the bag to get it authenticated (which I really don't want to do. It's authentic, I just don't want the hassle of sending it to NY). :tdown:

Did any of you ladies have this come up? Any help would be appreciated! TIA! :heart:
 
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