I personally haven't had an issue with the lettering. The only thing I notice on one of my bags is that the 'I' is closer to the 'M' than normal but nothing TOO noticeable. I have seen MK bags with crooked lettering though.
Michael Kors Defects on Michael Kors Hamilton bags...
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I personally haven't had an issue with the lettering. The only thing I notice on one of my bags is that the 'I' is closer to the 'M' than normal but nothing TOO noticeable. I have seen MK bags with crooked lettering though.
I reached out to Michael Kors customer service and they sent me an email requesting info and pictures of my bag. When I try to reply to the email, it doesn't go through. When I sent it to myself at another email address I am able to send it and receive it. Has anyone else had a problem with emailing their customer service department?
So I was finally able to reach customer service. I don't have my receipt, so unfortunately I'm out of luck. Have any of you used the rago brothers to repair/restore your bags? http://ragobrothers.com/michael-kors-handbag-repair.html
If you have can you please post pics of your repaired bags?
If you have can you please post pics of your repaired bags?
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I have never used them myself. There should a REVIEW section you can look at where people comment on their services. However, I HAVE taken my bags to local shoe repair stores. many of them repair designer bags. That way you don't have to mail it off and can keep it closer to home. As a matter of fact, RAGOs is a shoe repair place, also! Good Luck! Here is a link to some reviews about them.
https://www.google.com/search?q=rev...8#lrd=0x89c3a6b927d853a5:0x94018a3b8efa15d3,1
Cheryl Staley
8 months ago
Rago Brothers is one of the best repair companies around to repair handbags. I buy and sell handbags and often need them repaired. Every bag I have sent Rago Brothers is done very well and a very quick turn around. The prices are reasonable and ...More
Ronald Podraza
Ronald Podraza
11 months ago
Sent them a 20-year old Coach briefcase (satchel type) with the binding ripped and tattered along the bottom and up the sides. Rago Brothers replaced the damaged binding with binding of identical color and you have to look with a magnifying ...More
adam embry
adam embry
a year ago
I can't begin to say enough about how impressed I was with their service and speed. I was only in town a few days for work and slightly concerned I wouldn't get my bag back in time. I shouldn't have been, because 4 hours after I dropped it off I ...More
Stew Danko
Stew Danko
2 years ago
Although the quality of their work is excellent, their mail in service could use some attention. I sent a briefcase strap in to have the hardware replace. The original estimate was $42, but would up being $65 because they misunderstood the ...More
Anthony Gervasio
Anthony Gervasio
3 years ago
Most experienced shoe, purse and leather repair shop. They are very hospitable, respectful and customer oriented business people. There’s not an issue that they can’t resolve.
Ethan Giffin
Ethan Giffin
2 years ago
Awesome, Awesome job on my Jack Spade waxed duffel...
A Google User
A Google User
3 years ago
Rago Brothers is simply the best in the business! I consistently bring them my wife's bags and shoes and trust them with properly handling our items that our worth thousands of dollars. Their expertise in all matters shoe and bag repair is ...More
A Google User
A Google User
3 years ago
I am amazed at what they did for my Louis Vuitton sneaker. I thought all was done with the scuffed $700.00 shoe. Then I took them to Rago Brothers. If you want your shoes repaired and looking brand new please take them to Rago Brothers. #1 in ...More
Scarlet Snow
Scarlet Snow
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Can take a picture and show us?
By the way I saw michael kors letter with slightly thicker width than usual, is it common too?
This is happened to me twice with my gold plated padlock & key. Michael Kors replace it twice within the warranty period. Now that it's past warranty I have a beautiful leather bag and tarnished hardware. I'm extremely upset! Any issues? I too have a Hamilton tote!
I have a question related to this. I recently bought the Hamilton tote from an acquaintance who said she had just bought it and never used it and gave me a slight discount over the store price. However, even though it's Saffiano leather, it started to get very wrinkled and slouchy within a week. So I emailed Michael Kors to see if I could get it replaced through the warranty. Since of course, I don't have the receipt from the store, they want the date code. I checked and it said "Made in China E - 1403". So my question is does this mean she actually had it for over a year and it would now be out of warranty or do they still sell bags in stores with that code? Does anyone know?
I purchased a pre-owned MK metallic bag and there was significant fading, discoloration (I don't know what you would call it) on the back of the bag. To me it looks as if some sort of liquid got under the metallic finish. The areas affected were extensive. When I brought this to the attention of the previous owner, she told me that there had been a recall of MK metallic bags about 4 years ago (when she bought it) but she didn't act on it. I am just curious - was there ever such a recall of any type? I tried to post a picture but it wouldn't go thru. Not to worry, I did get a refund.
My Hamilton messenger bag is sooooo beautiful. Only the lock got tarnished pretty soon. I took a lot of care of my bag. But it's not that noticable as yet so I'm cool.
TBH, I think all contemporary brands have a decline in quality of late.......
