Cuyana

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Thank you so much! [emoji122]
I was just about to order this wallet!
You saved me from disappointment and frustration.

What a shame.

Could you post additional pictures (discolored zipper, etc.)?

Do you think their SLGs witch zippers and/or card slots would be the same?

Back to square one, I guess. Need to find another brand.

Thank you! [emoji4]

Yes it's a shame. The leather and colors are honestly very beautiful.. and I am so tempted by the new oxblood colors they have released :(

Ive attached a closeup of the zipper pull. It actually doesn't look like there's discoloration here since I put it in direct lighting to help my camera pick up the chipping. But in normal light, different angles and varying distances, the teeth look rust red-brown.. not sure why I can't capture it on camera, but it's obvious at a glance that the teeth and pull hardware are contrasting shades of "gold". I checked my classic tote and the inside zipper pull looks great, no chips/scratches.. some mild tarnishing on the teeth but I don't mind since it's hidden.

I do have to mention my wallet was the "first generation" released.. regarding the uneven card issue, I noticed that the description now says there are 8 slots (mine is 12) so it seems like there's been a redesign! I can't comment on the other SLGs Cuyana offer, maybe someone else has experience they can share.

If you are still considering ordering, my advice is to avoid the wallets with the leather inner zipper pull (that's the one I own). Or maybe order without monogramming so that there's still the option to return.
 

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Oh my, that's awful! Yes, you should get a replacement. If it was me, though, I'd return it for a full refund or dispute with my credit card company. Based on reviews I've read here, it seems completely up in the air on getting an acceptable product when ordering. I can't deal with companies like that.
Thank you. You're totally right! I called back today, talked to someone else and after her seeing the photos, with me explaining how it wasn't a bump because the bag had been folded, pointed out that this was NOT in an inconspicuous place and that it would definitely be noticed, and she offered that I could go to the Chicago showroom, view the bags, pick one out and they would monogram on the spot. Thankfully I live close enough to the pop-up and my schedule allows-- if that weren't the case, I'd just be asking for a refund, seeing how another PF member had a second bad item sent out to her.

I'm coming to the conclusion that Cuyana is really great unless you get a faulty one..which happens a lot. And that the only real way to avoid that is by going to a showroom. They reaaally need to improve their QA standards!
 
Yes it's a shame. The leather and colors are honestly very beautiful.. and I am so tempted by the new oxblood colors they have released :(

Ive attached a closeup of the zipper pull. It actually doesn't look like there's discoloration here since I put it in direct lighting to help my camera pick up the chipping. But in normal light, different angles and varying distances, the teeth look rust red-brown.. not sure why I can't capture it on camera, but it's obvious at a glance that the teeth and pull hardware are contrasting shades of "gold". I checked my classic tote and the inside zipper pull looks great, no chips/scratches.. some mild tarnishing on the teeth but I don't mind since it's hidden.

I do have to mention my wallet was the "first generation" released.. regarding the uneven card issue, I noticed that the description now says there are 8 slots (mine is 12) so it seems like there's been a redesign! I can't comment on the other SLGs Cuyana offer, maybe someone else has experience they can share.

If you are still considering ordering, my advice is to avoid the wallets with the leather inner zipper pull (that's the one I own). Or maybe order without monogramming so that there's still the option to return.

Thank you, again, for sharing your experience and insights. So helpful.

The wallet you have is the style I was considering. I'm having major second thoughts now.

There are other good brands out there.

Thank you!
Happy holidays!
 
Hello,
I just found this thread from 2013 but it seems active.
I purchased their tote for a christmas present and noticed there were white leather/fabric on both sides of one of the straps.
Any idea what this is and is it defective?

Thanks in advanced.
 

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I'm new to this forum so I'd appreciate any help you can provide. Has anyone gotten the dark burgundy tote? How would you describe the color? It looks more brown than red, and I am not sure it's a color I could pull off across all seasons. Also, have there been issues with the color rubbing off? Thanks!
 
Yes it's a shame. The leather and colors are honestly very beautiful.. and I am so tempted by the new oxblood colors they have released :sad:

Ive attached a closeup of the zipper pull. It actually doesn't look like there's discoloration here since I put it in direct lighting to help my camera pick up the chipping. But in normal light, different angles and varying distances, the teeth look rust red-brown.. not sure why I can't capture it on camera, but it's obvious at a glance that the teeth and pull hardware are contrasting shades of "gold". I checked my classic tote and the inside zipper pull looks great, no chips/scratches.. some mild tarnishing on the teeth but I don't mind since it's hidden.

I do have to mention my wallet was the "first generation" released.. regarding the uneven card issue, I noticed that the description now says there are 8 slots (mine is 12) so it seems like there's been a redesign! I can't comment on the other SLGs Cuyana offer, maybe someone else has experience they can share.

If you are still considering ordering, my advice is to avoid the wallets with the leather inner zipper pull (that's the one I own). Or maybe order without monogramming so that there's still the option to return.

Thank you Incandesce, really glad I stumbled upon this thread! I just visited the Cuyana store yesterday and caved and bought the Small Leather Ziparound Wallet in Oxblood, it was gorgeous and soft in person but now I'm wondering if it'll have the same problems as you mentioned. I didn't have it monogrammed so I'll play around with it for the next 30 days.

Here are the official pics: https://www.cuyana.com/small-leather-zip-around-wallet.html#oxblood

Here are some photos I took at home, but I noticed the oxblood colour almost disappears against the wood of my dining table. Here's the brand new gold zipper (still wrapped in plastic that I'm afraid to remove!):
IMG_3794.JPG
I will try to take another pic 3 weeks in to see how it ages.

Here's a photo with my cards in it, they're staggered nicely in the Small Zip Around Wallet but I'm not a fan of the "nipple" you can see on the coin pouch side from the button clasp!
IMG_3798.JPG
 
I bought the Cuyana Work Satchel. The tassel makes it beautiful. Ok, so they ripped off Hermes Birkin - but it's beautiful and functional and $395 makes it a steal just for the look and leather. Hope it lasts a long time as I'm kind of done with buying bags.
I bought the Cuyana Work Satchel. The tassel makes it beautiful. Ok, so they ripped off Hermes Birkin - but it's beautiful and functional and $395 makes it a steal just for the look and leather. Hope it lasts a long time as I'm kind of done with buying bags.
- How has the bag been holding up so far? I am considering purchasing for work travel!
 
Hi Emes..I actually have the top-handle in 2 colors, the Miele and the Black..the quality is fantastic and I have been using the Miele one almost every day for the past 2 months and it still looks new. I get asked all the time about this bag. I think you will be very happy if you decide to purchase. Also, FYI Cuyana is making a smaller version for the fall.
Anyone own a top handle purse?

https://www.cuyana.com/top-handle-bag.html#miele

Curious about quality and how well it keeps form...
 
Hi Emes..I actually have the top-handle in 2 colors, the Miele and the Black..the quality is fantastic and I have been using the Miele one almost every day for the past 2 months and it still looks new. I get asked all the time about this bag. I think you will be very happy if you decide to purchase. Also, FYI Cuyana is making a smaller version for the fall.
Thank you so much kat!!! Great input, will be on look out for fall
 
I was wondering if anybody has any experience with the Cuyana Structured Leather Tote. I have Madewell Transport's tote but I wanted something a little bit more structured for work reasons. It's currently keep selling out so that is encouraging. However, it seems like a complete dupe of Mansur Gavriel's tote which is easier to source here in France. Thanks in advance for any input!
 
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I was wondering if anybody has any experience with the Cuyana Structured Leather Tote. I have Madewell Transport's tote but I wanted something a little bit more structured for work reasons. It's currently keep selling out so that is encouraging. However, it seems like a complete dupe of Mansur Gavriel's tote which is easier to source here in France. Thanks in advance for any input!
I posted the same question, if anyone has input? I can't seem to find any reviews, which is odd considering it keeps selling out. Thanks in advance!
 
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