Coach Rehab and Rescue Club

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I am just giving an update in case that it can help somebody..

After Coach not offering me any guarantee they could fix it, I had to ship it to them first, and the wallet I thought might work to swap the snap was sold already, I actually found very easily on Ebay the same magnetic snaps (worse quality and top not exactly the same), but I only had to replace the top, the bottom still matches perfectly with the new pieces. $6.00 for 10 sets.

I know that if one day I sell it, I will have to disclose the "fix" of course.

Much better! In the pictures of the pieces you see the old part with a screw and the new, one whole piece.


I think it looks perfect! Happy you were able to find a replacement! I agree, it'd be good to note if you ever sell to give buyers more info on your bag's history & authenticity.
 
I just wanted to give a brief update about Edge Kote in Neutral that I used for the first time a couple of days ago. I found it to be a good fix for the older bags with unfinished edges that become "hairy" over the time. I trimmed the tiny hairs with my favorite embroidery scissors and put a coat of the edge finish which, thank god, is less difficult to use than the dark one I used before. It has dried practically invisible, and I washed the bag afterwards. I think you can also add acrylic paint to it to make it match the color of your bag if you're obsessed with the perfect finish, but like I said it dries invisible. I think you can add an additional coat or two if you want it to look a bit more shiny.


Thanks for posting, catthecurious! I have only done a bit of edge work & I definitely appreciate all the info I can gather on the subject. :|
 
Looks good! I'm sure it would've taken muuuuch longer if you sent it in, so now you get to enjoy it sooner, too.

How long does it usually take Coach to fix things? I sent them a purse over 2 weeks ago that needs a zipper pull replacement. I had tried to find a good replacement and only found mediocre replacements, so I finally bit the bullet and sent it in. I've still not heard back from them. I'm considering calling them today. Just wondering if I should be worried yet. I know they have my purse from tracking.
 
An Edge Kote product that only needs one coat? :faint: I've been reading about how to burnish edges over on leatherworkers.net but it sounds like a pain. This seems much easier. Thanks for sharing and adding the tip for us perfectionists ;)

Thanks for posting, catthecurious! I have only done a bit of edge work & I definitely appreciate all the info I can gather on the subject. :|

Please note that one coat won't give you any visible effect - my only goal was to stop the unfinished edges from becoming hairy, I didn't want to add the finish in the modern sense of this word. To make it really visible, you'd probably need 8 or 10 layers just like with brown or black ;)
 
I just wanted to give a brief update about Edge Kote in Neutral that I used for the first time a couple of days ago. I found it to be a good fix for the older bags with unfinished edges that become "hairy" over the time. I trimmed the tiny hairs with my favorite embroidery scissors and put a coat of the edge finish which, thank god, is less difficult to use than the dark one I used before. It has dried practically invisible, and I washed the bag afterwards. I think you can also add acrylic paint to it to make it match the color of your bag if you're obsessed with the perfect finish, but like I said it dries invisible. I think you can add an additional coat or two if you want it to look a bit more shiny.

Thank you for the tip, I have several more products I need to order ;)

Is it smooth patent or crinkled? Once I was pleasantly surprised when ink marks cleaned off a crinkle patent purse just with a mild spray cleaner. If this doesn't work, I don't think anything will. Somehow many stains get beneath the outside coating, and once they do, they are permanent. There is only one way to remove them and that is to remove the patent coating. A long time ago, I saw a Youtube video about this but I can't find it now. It isn't easy and probably not worth the trouble.

Once I had a small mark on a crinkled patent leather bag. I think I touched it up with puff paint. I know nail polish doesn't work. Smooth patent would be almost impossible to fix because anything you put on it would obviously not match the smooth finish.

It is smooth, it came in a lot I got I would have never bought it in this condition, because is not a mark here and there but all over big marks. As I said the condition other than the marks is perfect. I will give a try to different products, to see if I get lucky but I know that not all bags can be saved.
 
How long does it usually take Coach to fix things? I sent them a purse over 2 weeks ago that needs a zipper pull replacement. I had tried to find a good replacement and only found mediocre replacements, so I finally bit the bullet and sent it in. I've still not heard back from them. I'm considering calling them today. Just wondering if I should be worried yet. I know they have my purse from tracking.
Longer than that. I think about 6 weeks, or possibly a little longer. I know it took much longer than I expected when I sent my things in.
 
That's so sad! You can fill the holes with leather cement. I use Fiebings. It dries clear. Then if you can find a perfect match, you can paint over them with Leather Refinisher or acrylic paint mixed with conditioner. Just use conditioner for the scratch marks.


Thanks. I'm a little intimidated by trying to find a perfect color match[emoji51]but I will try the cement to fill it in to keep the bite mark holes from possibly getting bigger. Maybe I just have to embrace it and tell myself now that this bag has "character"!
 
I just wanted to give a brief update about Edge Kote in Neutral that I used for the first time a couple of days ago. I found it to be a good fix for the older bags with unfinished edges that become "hairy" over the time. I trimmed the tiny hairs with my favorite embroidery scissors and put a coat of the edge finish which, thank god, is less difficult to use than the dark one I used before. It has dried practically invisible, and I washed the bag afterwards. I think you can also add acrylic paint to it to make it match the color of your bag if you're obsessed with the perfect finish, but like I said it dries invisible. I think you can add an additional coat or two if you want it to look a bit more shiny.

Thanks for letting us know how the Feibing's works! I've been experimenting with the Tandy Eco-Flo Edging Paint in neutral. I like the product ok but I don't love it. I'm actually doing exactly what you are with a LV wallet that has some edging issues. I plan to do a top coat with an edging that matches the rest of the wallet. I've mixed the neutral with Feibing's Dura-Edge for the never-ending Hampton bag restoration (I ended up using a Dremel and sanding off most of the old edging on the sides of the bag). It seems to be a thicker product than the Dura-Edge was alone but it leaves a weird milky translucence behind. I've also been using the edging paddle tool that I bought along with the neutral edging. It picks up more product so you don't have to keep dipping the toothpick in the product. It makes the job go a little faster, which is nice. The down side is that it is hard to get the edging into corners around the straps and tight places. You could actually use a flathead screwdriver and it would work just as well, maybe better because you could adjust the size of the screwdriver to accommodate the job. (Use a small flathead for tiny spaces and a larger one for big thick areas where detail is not crucial). The edging paddle is like a huge flathead screwdriver with 2 ends. I'm not throwing my toothpicks out yet! I still find myself reaching for those more than the tool.
 
Thanks for letting us know how the Feibing's works! I've been experimenting with the Tandy Eco-Flo Edging Paint in neutral. I like the product ok but I don't love it. I'm actually doing exactly what you are with a LV wallet that has some edging issues. I plan to do a top coat with an edging that matches the rest of the wallet. I've mixed the neutral with Feibing's Dura-Edge for the never-ending Hampton bag restoration (I ended up using a Dremel and sanding off most of the old edging on the sides of the bag). It seems to be a thicker product than the Dura-Edge was alone but it leaves a weird milky translucence behind. I've also been using the edging paddle tool that I bought along with the neutral edging. It picks up more product so you don't have to keep dipping the toothpick in the product. It makes the job go a little faster, which is nice. The down side is that it is hard to get the edging into corners around the straps and tight places. You could actually use a flathead screwdriver and it would work just as well, maybe better because you could adjust the size of the screwdriver to accommodate the job. (Use a small flathead for tiny spaces and a larger one for big thick areas where detail is not crucial). The edging paddle is like a huge flathead screwdriver with 2 ends. I'm not throwing my toothpicks out yet! I still find myself reaching for those more than the tool.
I got some wooden stirring sticks and use those often. They have more surface area than toothpicks. A screwdriver is a great idea.
 
Longer than that. I think about 6 weeks, or possibly a little longer. I know it took much longer than I expected when I sent my things in.

Ok, thanks. I've sent them a bag before and it only took them a couple of days to call me and tell me that they couldn't repair it. Maybe this means they are going to fix it. That would be nice but I won't get my hopes up.
 
Ok, thanks. I've sent them a bag before and it only took them a couple of days to call me and tell me that they couldn't repair it. Maybe this means they are going to fix it. That would be nice but I won't get my hopes up.
Once I sent something in and it came back after 2 months with a letter saying they couldn't repair it. I didn't get a 40% off letter either. What I had was a NYC basic bag with a broken zipper. I didn't get a call. Another thing came back partially repaired and the third thing I sent in was repaired perfectly.
 
I think conditioner will help. I conditioned my duffles when I first got them. My duffles that I bought new still look great. The two duffles that look bad I got second hand on ebay.


Thanks again! My 2 duffles (bought new) also look better than this E/W that I bought used. Oh well, lesson learned. I'll just condition it and deal with it.
 
Question: I got a Rambler that has a strange feel to the leather. It is rubbery and sticky. The seller said she conditioned it with Coach conditioner. She also described the leather as "worn smooth from use" which is strange. The color is very uniform, no obvious signs of dye. Wrinkles, veins, pores show.

I tried cleaning the back of the bag with some lexol. Leather looks dull and lifeless. Still feels rubbery but a little less sticky.

Has something horrible been used on it? Should I return it? P.S. smells like she sprayed it with perfume inside to mask a smoke odor too.

Link to the listing:
http://www.ebay.com/itm/Vintage-COA...OHjBpm%2BhqV8VjJooGvI%3D&orig_cvip=true&rt=nc
 
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