Coach really upset me, but redeemed themselves

[tightkid]

Great for you!
I really like this bag:

http://www.coach.com/content/product.aspx?product_no=9487&category_id=477

Maybe you might like it too?
There's always the outlets too.

 

[KymAnn]

That's great that you will get a discount on your next bag. I've always found that you have to ask for compensation when you have been put through an ordeal with a company over a mistake they made. I feel funny asking, but that's the way it goes...I figure when I make a mistake I have to deal with the result, so the same sould apply for them.

 

[reddianasaur]

Rhonda I am so glad you got your money back, and a discount!! Wonderful!

 

[handbglvr]

I also got an email last week with a 25% off one item from Coach due to a problem with the lining on my Coach Rose wristlet!
I may wait for the indigo shoulder bag thats coming out!

 

[katrynar]

indigo shoulder bag??? what is that????

oohhh and congrats OP!