Coach in the news

TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others

#16
paula3boys said:
Oh and Macy's seems to not have any limits at all BTW. I keep hearing stories of resellers buying everything in sight during their clearance, etc- like now during the one day sale because it is 25% off MSRP plus additional 30% off plus if you have a Macy's star rewards coupon for another 20% off. That means resellers can buy Coach clearance at Macy's for better than it is at the outlet now
Click to expand...

macys doesnt have a policy which is why most resellers resort to macys or another dept store after they get banned from the coach outlets. in dept. stores coach isnt leased out, coach is bought wholesale then sold, so coach has no say in anything really except what they allow each store to have. i had one lady buy 12 fp bags and open a credit app with F&F she spent $2500 so she could send em overseas. another woman yesterday bought 25 style and co brand and kathy and such clearance to resell and then came back for more today its just ridiculous. and it sucks ringing them up and just makes me mad cuz i know someone else with no money couldve loved that bag and instead they're buying up everything to make money and leaving nothing for everyone else.
 
#17
its weird i got info from an..insider i guess? that macys does have limits but much, much higher.

also macys does not carry every single style made, so there is that, but generally speaking resellers do prefer macys, when they have friends and family and can add 20% on top of that for the employees

lying in bed i tell ya
 
#18
ms-whitney said:
its weird i got info from an..insider i guess? that macys does have limits but much, much higher.

also macys does not carry every single style made, so there is that, but generally speaking resellers do prefer macys, when they have friends and family and can add 20% on top of that for the employees

lying in bed i tell ya
Click to expand...

as far as i know there are no limits on anything at macys. we have a group of ladies that come in for every big clearance sale. they come in and fill 3 huge rolling racks top and bottom of kids clothes and ship em overseas. the limit for our computers i believe is 50 items not 100% sure on that though ive never had to ring that much stuff. its just insane though i intend however to find out if there are limits cuz now im curious lol
 
#19
paula3boys said:
Oh and Macy's seems to not have any limits at all BTW. I keep hearing stories of resellers buying everything in sight during their clearance, etc- like now during the one day sale because it is 25% off MSRP plus additional 30% off plus if you have a Macy's star rewards coupon for another 20% off. That means resellers can buy Coach clearance at Macy's for better than it is at the outlet now

paula3boys said:
I can understand them not wanting employees to sell Coach, but even after you no longer work for them- never? So that person is either stuck with what they bought or they can give it away? That seems a little harsh in a way. Maybe they should do a time limit like a year after employment ends. I don't know. Maybe this person stocked up and never used the bags so she could be a reseller when she quit or whatever.

thats weird that you can never resell your stuff if youve worked for coach before, i would think you should be allowed to, and id assume that if you worked in coach, you probably own a lot of bags.. we have to see how the rest of this story unfolds..

also while i didnt get to physically go into a macys, hearing the stories of the resellers made me very upset because i would think a decent amount of people who buy coach at macys either regularly or on the one day sale will probably use it for their own self, so it stinks for those people to not get the one bag they wanted while resellers are just buying off the lot to sell them off to others for at least double the price they paid.
Click to expand...

oxlivhopexo said:
macys doesnt have a policy which is why most resellers resort to macys or another dept store after they get banned from the coach outlets. in dept. stores coach isnt leased out, coach is bought wholesale then sold, so coach has no say in anything really except what they allow each store to have. i had one lady buy 12 fp bags and open a credit app with F&F she spent $2500 so she could send em overseas. another woman yesterday bought 25 style and co brand and kathy and such clearance to resell and then came back for more today its just ridiculous. and it sucks ringing them up and just makes me mad cuz i know someone else with no money couldve loved that bag and instead they're buying up everything to make money and leaving nothing for everyone else.
Click to expand...
ITA, i was so happy getting my sophia for like $134 dollars, and im sure there were many like me that just wanted a bag for themselves. im sure these resellers got happy seeing those prices and not theyll sell them for $250 somewhere else. i wish macys would limit, if not all merchandise, then at least their designer lines, like coach, MK, etc.
Click to expand...
 
#20
I'm sure Coach has agreements with all it's retailers, similar to it's own corporate policies. Whether or not those get implemented in individual stores is another story. I suspect that much of the time, the tales of resellers getting preferential treatment at stores and outlets is because they have an "in" - probably an employee who works there, who at the very least gives them information regarding availability, etc.

I suspect that the gal/ex-employee was looking for a fight from the get-go... and that she was probably turned in by other employees who knew what she was up to.
 
#22
Having worked in department stores in the past, I can tell you that at the end of the day, a sale is a sale.

I didn't care if the person buying the stuff was opening up their own online boutique or just had a lot of people on their Christmas list with similar taste. When I worked at a nameless department store, my loyalty was not to that store. My loyalty was to me. They had an entire separate staff of Loss Prevention personnel. I left the heavy thinking to LP and focused instead on building a good customer relationship and keeping my numbers (and commission) up. Said department store treated me like little more than hired labor, which motivated me to give them little more than hired labor. Unless it was a specific item wherein we had specific guidelines (no more than X bottles of a given perfume was one), I didn't ask any questions.

And similarly, it didn't seem the department store was too concerned with resellers. The store will not mark an item down for less than they are willing to part with it. If they were to suddenly go all "A Bargain For Frances" (children's book- wikipedia it if you're curious) and desperately cling to items they were convinced they could make more money on, they would lose money. If it's old merchandise and it's taking up space that could be occupied by new merchandise, they're losing money. The faster the sale items go bye-bye, the faster they can get to pushing newer (and thereby more profitable) merchandise.

That said, I don't think the news article/Ms. Kim's attorney is giving us the whole enchilada. Think about how much money it would cost Coach to file a lawsuit against some random nose-pick ex-employee hocking two or three used bags on EBay. They would be suing people nonstop and hemorrhaging cash over a market that is hardly hurting their business. Now consider that a good lawyer would advise a client to give a potential defendant fair warning (and a chance to right the wrong) before filing suit- usually in the form of a cease and desist letter. Did this chick just ignore all incoming mail? Surely the lawsuit wasn't some shocking, out-of-the-blue thing.

IMHO, she hedged her bets in hopes of making a big, public stink about something she simply didn't like. This isn't the disgruntled employees of Abercrombie fighting The Man for forcing them to buy merchandise. It's an ex employee who signed a binding contract and then breached said contract, but wants public pity when her actions come back to haunt her.

Sorry for the uppity tone. I blame hormones.
 
#24
AliMarie said:
Having worked in department stores in the past, I can tell you that at the end of the day, a sale is a sale.

I didn't care if the person buying the stuff was opening up their own online boutique or just had a lot of people on their Christmas list with similar taste. When I worked at a nameless department store, my loyalty was not to that store. My loyalty was to me. They had an entire separate staff of Loss Prevention personnel. I left the heavy thinking to LP and focused instead on building a good customer relationship and keeping my numbers (and commission) up. Said department store treated me like little more than hired labor, which motivated me to give them little more than hired labor. Unless it was a specific item wherein we had specific guidelines (no more than X bottles of a given perfume was one), I didn't ask any questions.

And similarly, it didn't seem the department store was too concerned with resellers. The store will not mark an item down for less than they are willing to part with it. If they were to suddenly go all "A Bargain For Frances" (children's book- wikipedia it if you're curious) and desperately cling to items they were convinced they could make more money on, they would lose money. If it's old merchandise and it's taking up space that could be occupied by new merchandise, they're losing money. The faster the sale items go bye-bye, the faster they can get to pushing newer (and thereby more profitable) merchandise.

That said, I don't think the news article/Ms. Kim's attorney is giving us the whole enchilada. Think about how much money it would cost Coach to file a lawsuit against some random nose-pick ex-employee hocking two or three used bags on EBay. They would be suing people nonstop and hemorrhaging cash over a market that is hardly hurting their business. Now consider that a good lawyer would advise a client to give a potential defendant fair warning (and a chance to right the wrong) before filing suit- usually in the form of a cease and desist letter. Did this chick just ignore all incoming mail? Surely the lawsuit wasn't some shocking, out-of-the-blue thing.

IMHO, she hedged her bets in hopes of making a big, public stink about something she simply didn't like. This isn't the disgruntled employees of Abercrombie fighting The Man for forcing them to buy merchandise. It's an ex employee who signed a binding contract and then breached said contract, but wants public pity when her actions come back to haunt her.

Sorry for the uppity tone. I blame hormones.
Click to expand...

Your post was a bit confusing... she didn't get sued by Coach, she is suing. If this suit gets certified as a class action the law firm representing the class stands to make a lot of $, the class members, themselves, usually not so much.

Personally I'm sick of Coach's uppity letters and never enforced ever changing limits. They should have done their homework better. They target so many people as resellers and the obvious ones are left to hoard everything. Stand in line in a busy outlet for a few hours and you'll see what I mean.. Obviously related family members in line with multiples of the siggy styles that go best on ebay, sometimes dozens of the same piece with nary a word said.

One certainly can't blame the SA's; why would you go toe to toe with someone in-line when, as the prior poster says, you are naught but a hired hand? Instead some random LP department personnel waves his/her magic wand and makes a decision. Limits and return policies should be posted at the register on a readily readable sign and enforced for all. Then this re-seller mess would cease.
 
#25
lizmil said:
Your post was a bit confusing... she didn't get sued by Coach, she is suing. If this suit gets certified as a class action the law firm representing the class stands to make a lot of $, the class members, themselves, usually not so much.

Personally I'm sick of Coach's uppity letters and never enforced ever changing limits. They should have done their homework better. They target so many people as resellers and the obvious ones are left to hoard everything. Stand in line in a busy outlet for a few hours and you'll see what I mean.. Obviously related family members in line with multiples of the siggy styles that go best on ebay, sometimes dozens of the same piece with nary a word said.

One certainly can't blame the SA's; why would you go toe to toe with someone in-line when, as the prior poster says, you are naught but a hired hand? Instead some random LP department personnel waves his/her magic wand and makes a decision. Limits and return policies should be posted at the register on a readily readable sign and enforced for all. Then this re-seller mess would cease.
Click to expand...

If you read the article, it's a counter-suit, meaning she's responding to their lawsuit with one of her own.

*Edited- FireFox took a poo-poo and missed the last part of my reply.
I like the idea of clearly posting return policies. It's unfair to the SA's and customers alike when policies are vague and hard to read about/find. It saves a lot of confusion and hurt feelings, in the long run.
 
#27
noshoepolish said:
They (Coach) hired a law firm that has been bullying honest sellers, accusing them of selling fakes. It has been going on for quite some time. Look at Tabberone's website.

http://www.tabberone.com/Trademarks/HallOfShame/Designers/Coach/Coach.shtml
Click to expand...


Thank you for posting this. It paints Coach in an entirely different light, and allows much more clarity into Kim's case. I had an idea that this was how it went down, and from the looks of things, I was pretty much on the money with my assumptions. It's all about the Benjamins, and Coach is playing dirty pool to get em.
 
#29
#30
Stephie13 said:
Thank you for posting this. It paints Coach in an entirely different light, and allows much more clarity into Kim's case. I had an idea that this was how it went down, and from the looks of things, I was pretty much on the money with my assumptions. It's all about the Benjamins, and Coach is playing dirty pool to get em.
Click to expand...


This entire issue is not a Coach issue. It's an issue faced by many many brand-name and luxury goods producing companies. I'm willing to bet money that Coach corporate does not authorize the sale of authentic Coach bags at TJ Maxx or other discounters and that the few that end up there are placed by third party retailers without Coach's knowledge or permission. Companies like TJ Maxx and Target willfully do this, even knowing that the manufacturer has policies against it, until court-ordered to desist.

It's a price to be paid for protecting the brand name and image. Companies want to control their own brand and how it's marketed. I daresay very few people on this forum would buy many Coach bags if they were sold at Walmart every day of the week. Nor would they buy MAC cosmetics or a Chanel suit.
 
You must log in or register to reply here.
Top