Hi Everyone! I bought my YG 4 diamond love today. However, what a mess. The first one the SA wanted to give me had a rough-edged screw from the screw driver slipping. The SA immediately found me another one, no questions asked. She really is wonderful. However, when I was looking at the new one, I thought I saw a pretty decent scratch with my naked eye. The SA looped it and said she didn't see anything. I thought I was being nuts and maybe it was just a reflection from the light. Of course when I got home, I looked at it under a magnifying glass and clear as day, there is a scratch
almost like a bunch of dots from a machine. The edge of the bracelet along this area (where the top of the bracelet meets the side) also has 3 rough spots that, not only can I see when I look closely, but can feel with my nail. Like pitting or bad finish work.
I feel absolutely crazy but I just spend $10k on a bracelet. It should be in absolute perfect condition. I understand I will scratch it up over time, but it shouldn't be this way when I buy it. I could live with the scratch, but the 3 rough spots on the edge of bracelet when it should be smooth really has me upset. Let me say again how patient and kind my SA is, but am afraid I'm driving her nuts.
I called my SA as soon as I got home, took off the bracelet and she said she was going to order me a new one and not open it. Am I being totally off the charts crazy or would you all feel the same and also want an exchange? What would you do?