Cleaning/Caring for Chanel PATENT Leather

[zaraha]

hi, i need your help please. i noticed these faint brown stains on my glazed calfskin. its only on the areas where the inner flap touches it when its closed. any ideas how to remove them? thanks

Looks like color transfers, if glazed similar to patent then damage is permanent. Hope u get a professional opinion from Chanel tho. GL!

 

[calflu]

I could be wrong but this looks patent to me, not glazed calf


And +1 to what Zaraha said! If this is indeed patent then you can go back a few pages to find the patent leather cleaner recommended by members but from the pic you may want professional help

hi, i need your help please. i noticed these faint brown stains on my glazed calfskin. its only on the areas where the inner flap touches it when its closed. any ideas how to remove them? thanks

Looks like color transfers, if glazed similar to patent then damage is permanent. Hope u get a professional opinion from Chanel tho. GL!

 

[snowbubble]

hi, i need your help please. i noticed these faint brown stains on my glazed calfskin. its only on the areas where the inner flap touches it when its closed. any ideas how to remove them? thanks

Looks like color transfers, if glazed similar to patent then damage is permanent. Hope u get a professional opinion from Chanel tho. GL!

I agree with Zaraha, try to get Chanels opinion on it.

To me that looks like patent leather, usually there is nothing that can be done to remove stains on patent leather. Especially if the stain penetrated the surface layer lacquer. Sometimes with surface stains it can be removed (super carefully) with (VERY SMALL AMOUNT)nonacetone nail polish remover with a q-tip. But that's only if your daring, keep in mind the surface/gloss layer is VERY thin so you don't want to rub that off, again it might not come off at all if the stain already penetrated pass the plastic layer into the leather.

I think its best to see what professionals think.
I'm sorry this happened to you.

 

[maca775]

I agree with Zaraha, try to get Chanels opinion on it.

To me that looks like patent leather, usually there is nothing that can be done to remove stains on patent leather. Especially if the stain penetrated the surface layer lacquer. Sometimes with surface stains it can be removed (super carefully) with (VERY SMALL AMOUNT)nonacetone nail polish remover with a q-tip. But that's only if your daring, keep in mind the surface/gloss layer is VERY thin so you don't want to rub that off, again it might not come off at all if the stain already penetrated pass the plastic layer into the leather.

I think its best to see what professionals think.
I'm sorry this happened to you.

***thanks ladies..im gonna ask the store when i go there. the bag is 7-8 yrs old so it doesnt really bother me that much, its just underneath the flap when i close it and its very faint unless u put it under direct sunlight.

 

[maca775]

I could be wrong but this looks patent to me, not glazed calf


And +1 to what Zaraha said! If this is indeed patent then you can go back a few pages to find the patent leather cleaner recommended by members but from the pic you may want professional help

**its glazed calfskin, its was from the 2008 paris-london collection

 

[gail13]

**its glazed calfskin, its was from the 2008 paris-london collection

I'm shocked that glazed patent would do that-I wonder how the glazed calf is finished vs the patent. Let us know what you find out.

 

[maca775]

I could be wrong but this looks patent to me, not glazed calf


And +1 to what Zaraha said! If this is indeed patent then you can go back a few pages to find the patent leather cleaner recommended by members but from the pic you may want professional help

I'm shocked that glazed patent would do that-I wonder how the glazed calf is finished vs the patent. Let us know what you find out.

i will update here once i ask them.

 

[Roku]

hi, i need your help please. i noticed these faint brown stains on my glazed calfskin. its only on the areas where the inner flap touches it when its closed. any ideas how to remove them? thanks

Yikes.

No, there is no fix for this.

If this was 100% purely a result of the back of the front flap, then it is a manufacturing defect, and Chanel should take it back and give you store credit.

They have a list of bags and lignes given to them by corporate already deemed defective and store managers are given discretion to do such things.

They would never do this if this was regular color transfer due to improper storage, etc., but if in fact this was solely a result of the back of the flap rubbing against the bag, that's Chanel's defect since they can't expect you to keep some type of felt divider in between the two leathers. You should make this argument to the store manager.

FYI - glazed calf and patent are one and the same, the only difference being the level of "mirroring" (thickness of the coating applied).

 

[zaraha]

**its glazed calfskin, its was from the 2008 paris-london collection

I have done some research on glazed leather past few weeks, glazed coating is almost similar to patent coating except maybe glazed has single later rather than patent more high gloss. I could be wrong but it might be hard to remove color transfers but hope Chanel can help you.

 

[MikaelaN]

**its glazed calfskin, its was from the 2008 paris-london collection

I used to have this bag and I noticed orange stains under the flap within a month of using it. I brought it to my SA at the Chanel boutique and she told me that I had one year to return it for a full refund for manufacturing defects. I decided to hold onto it because I loved it so much and hoped that it wouldn't get any worse since the marks were pretty faint at first. After 6 months, it gradually got worse and I returned it for a full refund as nothing could be done to remove the stains. I believe the stains were a result of the soft leather under the flap rubbing against the glazed calf skin. I never took a picture of the damage, but I did happen upon someone selling theirs on ebay and I saved a picture of it because I knew it was a glimpse of what mine would've looked like. Let me try to find it.

 

[maca775]

Yikes.

No, there is no fix for this.

If this was 100% purely a result of the back of the front flap, then it is a manufacturing defect, and Chanel should take it back and give you store credit.

They have a list of bags and lignes given to them by corporate already deemed defective and store managers are given discretion to do such things.

They would never do this if this was regular color transfer due to improper storage, etc., but if in fact this was solely a result of the back of the flap rubbing against the bag, that's Chanel's defect since they can't expect you to keep some type of felt divider in between the two leathers. You should make this argument to the store manager.

FYI - glazed calf and patent are one and the same, the only difference being the level of "mirroring" (thickness of the coating applied).

thank you, will take note of that

 

[maca775]

I used to have this bag and I noticed orange stains under the flap within a month of using it. I brought it to my SA at the Chanel boutique and she told me that I had one year to return it for a full refund for manufacturing defects. I decided to hold onto it because I loved it so much and hoped that it wouldn't get any worse since the marks were pretty faint at first. After 6 months, it gradually got worse and I returned it for a full refund as nothing could be done to remove the stains. I believe the stains were a result of the soft leather under the flap rubbing against the glazed calf skin. I never took a picture of the damage, but I did happen upon someone selling theirs on ebay and I saved a picture of it because I knew it was a glimpse of what mine would've looked like. Let me try to find it.

thank you this bag is (more or less) 7yrs old and the marks are faint, doesnt really bother me that much but i will try to ask the store about this. i love this bag, im using it everyday

 

[MikaelaN]

thank you this bag is (more or less) 7yrs old and the marks are faint, doesnt really bother me that much but i will try to ask the store about this. i love this bag, im using it everyday

You're so lucky to have had it for so long with only faint marks! I would have loved to keep mine but it was staining so quickly. Seriously one of Chanel's best designs in my opinion. I hope yours doesn't get any worse!

I found the picture...now this is really bad!

 

[calflu]

Agree! I used to have a glazed calf Chanel bag and her coating was different from Chanel patent bags. Coating is much thicker on patent just like what you and Roku pointed out.


Hopefully OP gets the help from Chanel

I have done some research on glazed leather past few weeks, glazed coating is almost similar to patent coating except maybe glazed has single later rather than patent more high gloss. I could be wrong but it might be hard to remove color transfers but hope Chanel can help you.

 

[Ginsy]

Can I use a glass cleaner cloth to wipe patent leather flap to remove finger print or dust?