Chanel woc - help please gold or silver ?

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Hi I REALLY NEED HELP! I purchased a 20B burgundy classic regular WOC last week by phone and my SA mailed it to me. I saw a very tiny spot that the paint of the leather chipped so that spot is the color of dark grey (it's not very noticeable but you can still see that colored spot). I texted my SA the pic and she said it's a stitch hole. I said it's not a stitch hole for sure so she had her manager called me. Basically the manager said he has seen many bags and that is definitely not a defect. He said Chanel pursues artisan not perfection. REALLY??!! I might ok with this spot on my bag but I disagree with what he said. I expect the quality...

I attached a pic. Please let me know what do you think? Am I being too picky? Will this get worse or big down the road...

Also, I had twice exchanging experience at this boutique but ended up kept the bag. If I request another exchange with this one, can they put me on a NOT TO SELL person in their system? My SA has mentioned this before... I feel if that's the case, I'm done with Chanel in the future but just curious to know. THANK YOU!

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Hi I REALLY NEED HELP! I purchased a 20B burgundy classic regular WOC last week by phone and my SA mailed it to me. I saw a very tiny spot that the paint of the leather chipped so that spot is the color of dark grey (it's not very noticeable but you can still see that colored spot). I texted my SA the pic and she said it's a stitch hole. I said it's not a stitch hole for sure so she had her manager called me. Basically the manager said he has seen many bags and that is definitely not a defect. He said Chanel pursues artisan not perfection. REALLY??!! I might ok with this spot on my bag but I disagree with what he said. I expect the quality...

I attached a pic. Please let me know what do you think? Am I being too picky? Will this get worse or big down the road...

Also, I had twice exchanging experience at this boutique but ended up kept the bag. If I request another exchange with this one, can they put me on a NOT TO SELL person in their system? My SA has mentioned this before... I feel if that's the case, I'm done with Chanel in the future but just curious to know. THANK YOU!

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Personally, I think you’re being too picky. I can hardly see what you’ve circled and zoomed in on so I doubt it’s noticeable IRL. Now if it were a tear in the leather I would be concerned about it getting worse. Just my two cents. Take my opinion with a grain of salt...you’re the one who will have to live with this imperfection so if it bothers you then don’t settle.
 
Personally, I think you’re being too picky. I can hardly see what you’ve circled and zoomed in on so I doubt it’s noticeable IRL. Now if it were a tear in the leather I would be concerned about it getting worse. Just my two cents. Take my opinion with a grain of salt...you’re the one who will have to live with this imperfection so if it bothers you then don’t settle.
Thanks for your input very reasonable:) The thing is it’s brand new and I’m not even sure how should I view it... a tear or “normal” flaw...
But anyway I think I’ll keep this woc since it is truly tiny and I was told there is no perfect Chane bag out there lol.
 
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Hi I REALLY NEED HELP! I purchased a 20B burgundy classic regular WOC last week by phone and my SA mailed it to me. I saw a very tiny spot that the paint of the leather chipped so that spot is the color of dark grey (it's not very noticeable but you can still see that colored spot). I texted my SA the pic and she said it's a stitch hole. I said it's not a stitch hole for sure so she had her manager called me. Basically the manager said he has seen many bags and that is definitely not a defect. He said Chanel pursues artisan not perfection. REALLY??!! I might ok with this spot on my bag but I disagree with what he said. I expect the quality...

I attached a pic. Please let me know what do you think? Am I being too picky? Will this get worse or big down the road...

Also, I had twice exchanging experience at this boutique but ended up kept the bag. If I request another exchange with this one, can they put me on a NOT TO SELL person in their system? My SA has mentioned this before... I feel if that's the case, I'm done with Chanel in the future but just curious to know. THANK YOU!

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Did you end up keeping it or exchanging?
 
I’ve had mine in lambskin and GHW since 2015 and find it more durable than I thought. I’ve worn it in all kinds of seasons and to different types of places - weddings, bars, trips, you name it. The only thing I don’t do is wearing it in rain (and snow) but that’s generally the case with most of my luxury bags and not specific to lambskin. Anyway, the bag is small, so I can protect it from scratches and dings and that’s why I was comfortable going with lambskin. To me, lambskin is the ultimate Chanel luxury, but I was too scared to get my CF in this as the CF is much bigger. So I’m glad my WOC allows me to have a lambskin piece in my collection. It’s stayed very well over the 5 year that I’ve had it and I don’t see any visible scratches on the exteriors; the interior shows signs of use from things going in and out.View attachment 4854701View attachment 4854702
Hi dear, wow it’s so amazing how you keep your bag look so nice after 5 years of constantly wear :). I’m thinking to get a lambskin WOC with silver hw too. I’m a casual girl rarely dress up. Does lambskin too fancy for me? Thank you
 
@sisterhood,based on the previous poster’s info Because of the size it sounds hard wearing enough to wear on a regular basis, fancy event or not. The original poster was wearing a casual outfit when trying on her WOCs and I think they looked great.
 
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@sisterhood,based on the previous poster’s info Because of the size it sounds hard wearing enough to wear on a regular basis, fancy event or not. The original poster was wearing a casual outfit when trying on her WOCs and I think they looked great.
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Thank you so much for replying! Yes you are so right. I guess I will go for it and of course will be on waiting list ;) I’m new to this forum and I love it
 
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