Chanel & Moi
- Thread starter CC4Ever
- Start date
Perhaps try contacting customer service through their website? SAs can be so flakey…
Thanks, I did do that. 1st rep I spoke to said she couldn’t do anything and that I would have to call SA or go to the store. Second time I called, the advisor said she will reach out to the SA via email. The system had the correct purchase date not sure why the chanel & moi email had the wrong date. I guess will see what happens.
Hello Ladies,
Those of you who have registered your Chanel on Chanel et Moi, does it always have a picture of your bag? And does it says “Your Chanel creation” or “Your Chanel Handbag”?
I just got a prelove Boy from 2021, but I’m so concerned about the bag now and the screenshot from the “Chanel et moi” doesn’t look right, but the bag itself seems so legit as I already have a Boy that I can compare it to, but the new metal plate is new for me. Please help!
Those of you who have registered your Chanel on Chanel et Moi, does it always have a picture of your bag? And does it says “Your Chanel creation” or “Your Chanel Handbag”?
I just got a prelove Boy from 2021, but I’m so concerned about the bag now and the screenshot from the “Chanel et moi” doesn’t look right, but the bag itself seems so legit as I already have a Boy that I can compare it to, but the new metal plate is new for me. Please help!
Hi there, I think the use a generic pic. Not one of your actual bag. How did you register your preloved bag? Tried to do this but the system will not let me do it.
I didn’t registered it. I just got a screenshot from a seller, but yeah.. I mean a generic picture of the bag or some picture of the bag, but the screenshot from a seller doesn’t have a picture of the bag, so it concerns me and now questions its authenticity
Hi! I have registered 5 bags with the chanel & moi program and when I pull it up from the link in my email, it says “your chanel handbag” or “votre sac chanel” and each has a photo of the corresponding bag in the correct color, not a generic photo. I have seen someone else in this thread post “your chanel creation” though but I think they were pulling up their warranty through the app rather than email link.
Thank you for your reply! Can you maybe see if anything is weird with this screenshot? Or does it look like something you have seen on this thread before?
Ok so I don’t know if it’s a coincidence, but that looks like the photo I’ve seen posted in this thread before. I’m sure that the original post was authentic but it seems too much of a coincidence that the time on the upper left and the signal strength and battery life on upper right are the exact same on the screenshot they provided you. I’d be suspicious that yours might be an edited version. When I zoom in, it really does seem like you received a photoshopped screenshot. Sorry
The link below is to the earlier post on this thread so you can compare the photos.
Chanel & Moi
How does one register their serial # for the Chanel & moi warranty program? I bought both my Chanel items from Neiman Marcus recently and I was not told anything about it. Is it a problem if the serial numbers for my items not registered? Also the serial number isn't listed on the NM receipt...
forum.purseblog.com
Hi.. I have 2 bags registered recently. My Chanel 22 didn’t get any email or anything. And my Deauville get sms on the next day. I did asked my SA how about my 22 status. Was it registered properly because I didn’t get anything and she just said so annoying, normally they will send sms/email. But she doesn’t know what to do either. This is confusing. I hope I still get the warranty, I will keep the receipt with me.