Chanel in Singapore

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#17,296
rainbowneko said:
I feel MBS has a bad queue management system as NAC did not accept any customer appointment on the launch day itself.
The queue usher recorded the name one at a time, whenever there were appointment-only customers leaving the store and provided the customers in the chanel store was within the capacity. I was advised by the queue usher that the physical queue outside the store was 2-4 hours. So, in the end, each name took 10-20 mins to be written down.

and yes, it was so unfair and there's no accountability to those who queued all the way to the back!
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I happened to be the one who went 7.45am plus to queue there (4th), waited happily until 11am, the store manager came to us and informed that currently all SAs are engaged with their VIP customers (who always made purchases with the SA and maintain good relation) Hence they are able to walk in first with their SA. All of us, have to wait for next SA available after they served their VIP.
I left and asked store manager to remove my name/ number from the system. Will not queue again as I know the VIP would have purchased most of the popular items.
 
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#17,297
Kristy0316 said:
I happened to be the one who went 7.45am plus to queue there (4th), waited happily until 11am, the store manager came to us and informed that currently all SAs are engaged with their VIP customers (who always made purchases with the SA and maintain good relation) Hence they are able to walk in first with their SA. All of us, have to wait for next SA available after they served their VIP.
I left and asked store manager to remove my name/ number from the system. Will not queue again as I know the VIP would have purchased most of the popular items.
Click to expand...
Omg, this is insane! I was hoping to see some reveal from you here as I was not able to visit the store! :huh:
 
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#17,298
Kristy0316 said:
I happened to be the one who went 7.45am plus to queue there (4th), waited happily until 11am, the store manager came to us and informed that currently all SAs are engaged with their VIP customers (who always made purchases with the SA and maintain good relation) Hence they are able to walk in first with their SA. All of us, have to wait for next SA available after they served their VIP.
I left and asked store manager to remove my name/ number from the system. Will not queue again as I know the VIP would have purchased most of the popular items.
Click to expand...
I am queued right behind you!! You the one who wore pink cf right? Didn't expect to see you in this pursueforum :biggrin:
 
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#17,301
Skylover said:
i just left mbs. All the vanity and small handle bags are sold out. Reissue in rose gold also no more.
Coco handle in crystal is still avail… there is a deep red coco handle mini size on display too. Coco handle in medium are still on the shelves.
Saw the velvet mini in dark blue too
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Thanks for the update. What colour is the coco handle medium? In caviar or lamb skin? This is so stressful. Wondering if there will be more shipments coming in.
 
#17,302
Skylover said:
i just left mbs. All the vanity and small handle bags are sold out. Reissue in rose gold also no more.
Coco handle in crystal is still avail… there is a deep red coco handle mini size on display too. Coco handle in medium are still on the shelves.
Saw the velvet mini in dark blue too
Click to expand...
Did you manage to buy anything? If yes, show us some pics? I want to drool over them.
 
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