Congratulation on your first Chanel. But yes it doesn’t look proper to me. Is the bag is filled with items or empty in this picture?I just got the Medium BA this week as my first Chanel bag! Looking at it here at home, though, I notice that one side creases kind of funny. This is with it empty. I put items in the bag and it was the same. Would this bother you?
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what does it look like from behind? Is it neat because I saw the right edge is curved (not sure if it’s the correct term) due to the sides distortion?
I would exchange. I won’t take SA’s word that the shape can go back to normal with use but I doubt since BA is such a structured bag. And for that money and first Chanel bag I want a bag I can be content about from the beginning. Good luck