Thought I would update on my order from Otticanet too.
Received mine today.
The first order, FedEx lost the package. Otticanet sent another but did advise me it would take 10-15 working days for them to get them in stock. Took around 7 working days. From there, they were sent out straight away. Was 4 days from Italy to me in rural Australia to receive them.
They came with the soft case, cleaning cloth, instructions and a guarantee. All perfectly packaged for the long journey. I thought their communication was great. Replies received in under 24 hours and always polite. I'd be happy to order from them again.
Sorry the others have had bad experiences. I guess with the volume of stock they handle, things can go haywire at times.
Received mine today.
The first order, FedEx lost the package. Otticanet sent another but did advise me it would take 10-15 working days for them to get them in stock. Took around 7 working days. From there, they were sent out straight away. Was 4 days from Italy to me in rural Australia to receive them.
They came with the soft case, cleaning cloth, instructions and a guarantee. All perfectly packaged for the long journey. I thought their communication was great. Replies received in under 24 hours and always polite. I'd be happy to order from them again.
Sorry the others have had bad experiences. I guess with the volume of stock they handle, things can go haywire at times.