Celine Sunglasses - Post Any Pictures and Questions Here!

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#542
beauxgoris said:
I guess I should just go for it then. I wonder if I purchased a pair that were returned since my arms were SO angled in. It sounds like the norm is that they're too straight and loose which I wish had been my problem. I'll report back after - wish me luck!
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The weird (and frustrating) thing about my pair is that one temple (I don't know the exact terminology - whatever the long pieces are on the sides that go over your ears) is completely a different shape and angle than the other temple. That's why it's sitting crooked. I've never had this happen to any of my sunglasses before. I don't even know how you would fix this but do you think this is something I should mention to Celine BH or my local optometry office?

Thanks!
 
#543
cornico said:
The weird (and frustrating) thing about my pair is that one temple (I don't know the exact terminology - whatever the long pieces are on the sides that go over your ears) is completely a different shape and angle than the other temple. That's why it's sitting crooked. I've never had this happen to any of my sunglasses before. I don't even know how you would fix this but do you think this is something I should mention to Celine BH or my local optometry office?

Thanks!
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Pictures would help show what you mean. If the plastic is actually molded differently I would contact Celine, as that would be a defect. If it is an issue of the angle they sit at, that is something your optometrist should be able to fix.
 
#544
YAY! mine came in today as well. They came in UPS from the florence store.
thot the packaging will be better, but it was just the glasses box in a parcel satchel =S
oh well, at least i'm happy with the Audrey =)
did anyone notice the interior of the box leaves annoying white-ish fine fibres on the glasses? scared me for a sec there when i open the box initially, it looked all dusty bcoz of the fibres
 
#545
dreamlet said:
Pictures would help show what you mean. If the plastic is actually molded differently I would contact Celine, as that would be a defect. If it is an issue of the angle they sit at, that is something your optometrist should be able to fix.
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I just brought them to my optician. She said it's b/c of the case they were in! Before I even showed her the case, she said that it wasn't the temples that were bent, it was the overall frame! And that this usually happens when they're in too small a case. Sure enough, I showed her the case and she said they're definitely too small. She warmed them and bent them back, so now they're a lot better. Whew! I'll definitely not be using this white case anymore...
 
#546
Sorry these pics are probably huge!

22feb1.jpg


22feb2.jpg


My new babies! Super excited about these guys.
 
#550
Dreamlet, have you received your sunglasses from Bal Harbor?

I have about bloody well had it with that store. The CS, or lack thereof, is horrendous.

I paid for the sunglasses a week and a half ago, including $30 to ship them to me. I've been calling and calling, leaving messages, emailing, etc. All I wanted was a tracking number. Seeing as I paid $30 for S&H, you'd think I'd have them here, right? Wrong. When I finally got someone on the phone today, she said she hadn't even shipped them out yet. I am beyond furious.
 
#551
jenaywins said:
Dreamlet, have you received your sunglasses from Bal Harbor?

I have about bloody well had it with that store. The CS, or lack thereof, is horrendous.

I paid for the sunglasses a week and a half ago, including $30 to ship them to me. I've been calling and calling, leaving messages, emailing, etc. All I wanted was a tracking number. Seeing as I paid $30 for S&H, you'd think I'd have them here, right? Wrong. When I finally got someone on the phone today, she said she hadn't even shipped them out yet. I am beyond furious.
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Wow, that is bad! I have not received mine yet, but it turns out my SA held them a few days before shipping because she had just gotten a shipment of bags and was waiting to see if there was anything I wanted do she could ship them together. Of course, she didn't tell me that until I asked. She told me they would ship this past Monday (and the charge went through on my card the same day), but I haven't gotten tracking yet. In the past I have had a hard time getting tracking info from them as well - they just don't seem to understand the importance of it?!

Based on previous experience I expect mine to arrive tomorrow, and of not I will be calling.

It is inexcusable that they have not even shipped yours yet! Who have you been dealing with there?
 
#553
jenaywins said:
Dreamlet, have you received your sunglasses from Bal Harbor?

I have about bloody well had it with that store. The CS, or lack thereof, is horrendous.

I paid for the sunglasses a week and a half ago, including $30 to ship them to me. I've been calling and calling, leaving messages, emailing, etc. All I wanted was a tracking number. Seeing as I paid $30 for S&H, you'd think I'd have them here, right? Wrong. When I finally got someone on the phone today, she said she hadn't even shipped them out yet. I am beyond furious.
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i know you keep telling me not to feel bad but i feel horrible about this happening to you!

i never got the tracking number this time from Laura (i did the first time with the Blush pair)...but they arrived within 2 days of her ringing them up...
 
#554
jenaywins said:
Dreamlet, have you received your sunglasses from Bal Harbor?

I have about bloody well had it with that store. The CS, or lack thereof, is horrendous.

I paid for the sunglasses a week and a half ago, including $30 to ship them to me. I've been calling and calling, leaving messages, emailing, etc. All I wanted was a tracking number. Seeing as I paid $30 for S&H, you'd think I'd have them here, right? Wrong. When I finally got someone on the phone today, she said she hadn't even shipped them out yet. I am beyond furious.
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I'm so sorry to hear this, J'enay! This happened to me last time I ordered from BH. They didn't provide me with a tracking number and just played the waiting game. I eventually called FedEx after a few days and had them look it up for me based on my name and address. Hopefully they'll ship it soon!
 
#555
jenaywins said:
Dreamlet, have you received your sunglasses from Bal Harbor?

I have about bloody well had it with that store. The CS, or lack thereof, is horrendous.

I paid for the sunglasses a week and a half ago, including $30 to ship them to me. I've been calling and calling, leaving messages, emailing, etc. All I wanted was a tracking number. Seeing as I paid $30 for S&H, you'd think I'd have them here, right? Wrong. When I finally got someone on the phone today, she said she hadn't even shipped them out yet. I am beyond furious.
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I know what you mean, I was so upset with this store. I went through a lot of trouble trying to pay for them and giving them my info. After seeing no changes on my credit card for a while, I called back and the SA told me she wasn't able to ship internationally (even though she assured me she could before). I was more so upset that I had to call back for response, she had both my e-mail and phone number. :sad:
 
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