Thank you for your reply.
Hi,
Can you please post photos of your earrings after repair.if you not mind.
Thank you.
Cartier Earrings Thread
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Can you please post photos of your earrings after repair.if you not mind.
Thank you.
The problem I had with the screw ball was i would drop them by accident on the floor and it would be so hard to find them. TI have wood floors and the ball would sometimes roll randomly. Also, the hole of it is small, it took awhile to screw it. The butterfly backing is so much better and pretty secure.
Show them the website and tell them it says it's complimentary. Make sure they don't charge you.
Thank you for your reply.
I just wait for the response from cartier after I have shown them it complimentary and also the policy.
Wish me luck.
Hi .
I just email back from cartier .
That they still try to charge me per earring £165.
Even I have forwarded them a police and thier websites.
I'm base in UK.
Please if you are not mind , so do you have any documents that I can proof that clients already was done the repair.
It became very frustrating for me now.
Thank you
Posted in this thread. Go to page 9. Sorry for abrupt reply (I’m recovering from a surgical procedure). Hope that helps, and good luck!
Thank you for your response.
Hope you get well soon.
Hi,
Just to update so the end after my last email to cartier which to the point that I'm giving up because thier still try to charge me for adjust/ repair per earring
So I just bee stubborn and said am done and so disappointed and left with frustration. And want my earrings to be returned.
They got back to me yesterday.
And will do as requested adjust and repaired for me now , and it took up to 2 months.
So I am so please .now just have to wait.
Thank you for your post .
Hi,
Thank you so much for your DM.
I just got email back from Cartier yesterday.
After they was try to charge me per earring.
After email back and forth. And I'm giving asked to return earring back to me.and left with disappointed and frustrated.
They agreed to adjust/ repair for me without charge.
Thank you for your post and DM.
YES! I’m glad you were able to get them to do the change for free!
YEH!!! Great news. Congrats!! hee hee Please share when you get them back. Just curious to see if they're the butterfly backings they changed into. That's what I got. I was hoping for the other kind but it's fine.
Hi.
Yeah, am so please they not charge me for it. Now just waiting time.
On the document that I have to sign to get work done it says remove old post. supply,fit with new post replacement of the alpa to be supplied and fitted.
Will update again.
Thank you so much for the support.
Not me, I have gold Love studs, they don't bother me.
It's either an allergic reaction or the posts are too thick or too tight causing too much pressure on your earlobes. Please remove and let it recover first and then I would suggest a visit to your nearest store if possible. My SAs (Cartier/ VCA) have always identified the problems and solved them for me.