Yep! 14 day return/exchange policy. I purchased a Poche Toilette cosmetic case at the 5th Ave. LV and within the 2 week time, I was in Vegas staying at Caesars and exchanged it (unused) for a belt - without a receipt even! They had my purchase information in their computer system. They were very nice about the exchange! Served us bottled water while we waited.....very nice!