I’ve been a loyal Chanel customer for years. I find Hermes a little intimidating in the past, so I got my first K through a personal shopper. I’ve been watching YouTube videos and been reading posts here and few months ago, I started my Hermes journey. I’ve been to the store twice and I instantly notice the difference when it comes to customer service. I find SA’s at Hermes more welcoming and gives more personalized shopping experience. They are not pushy and are not only friendly just because you’ll be purchasing their bags. They talk to you about almost anything under the sun. Quality is also great, bags are well-made, designs are subtle and very elegant and I also consider their products as a work of art.
I’m not there yet either but I’m trying to see the appeal apart from status.I own luxury bags but I've never been interested in the Birkin/Kelly or pretty much anything Hermes. A brand's look needs to match your style and that just isn't Hermes for me. I have a friend who has been trying to get her hand on a Birkin/Kelly for a while now and has probably spent about $15K+ at Hermes over the past year in the hopes that she gets one. That alone has turned me off from Hermes as a brand. Seems like a toxic relationship with a guy you like who just won't commit LOL My friend tells me that one day I will understand and will want a Birkin/Kelly as well. I own Chanel and that is THRILLING for me haha can someone explain to me what the big deal with Birkin/Kelly is? *not trying to offend anybody's love for Hermes
If only...The way I read this is, because of what you had learnt by looking at the internet, you expected to find that entering an Hermes store to shop would be intimidating. However in reality you found that in reality this was not the case - in fact quite the opposite.
By adding your post you might help a lot of others by setting the record straight.
We reap what we sow. If we go in with a pleasant, respectful demeanour we get a good experience.
If only...
Several times in different boutiques I have made the experience that they "screen" you and only if you give them the "fits into our wealthy target group" you will get good service, otherwise you get cold treatment and not even get a chance to interact nicely because you are being ignored. But it differs a lot between different locations.
I have only bought scarves, not even a 90, but a 45 and a 70 for a total of about $500. And both times I was treated nicely, with attentiveness and not rushed. I was also shown bags (not K or B because I didn’t ask), even though I was only just looking and not buying anything but a scarf. I was dressed in jeans and a sweater both times, tidy and pulled together but not fancy. And the SA raved over the Le Pliage I wore which I wore because it was raining...again, quality but not fancy or expensive.If only...
Several times in different boutiques I have made the experience that they "screen" you and only if you give them the "fits into our wealthy target group" you will get good service, otherwise you get cold treatment and not even get a chance to interact nicely because you are being ignored. But it differs a lot between different locations.
Almost everyone praises Hermes quality. Please bear with my question because I never touched a Hermes bag, therefore I would like to know what makes the quality of Hermes bags so outstanding? Is it der accuracy of the stitchings? The thickness of the leather? Do you just have to feel the bag?
+1If quality and craftsmanship (and I agree on this count re H) were the only reasons for the Birkin/Kelly obsession, the obsession would extend to other classics that are even older (the Bolide), as complex in terms of craftmanship or as pricey (the Plume). But it doesn’t. These two bags combine all the highly attractive elements of the H brand (craftsmanship, quality, service for the bag’s lifetime, exclusivity, price...) with the fact that they are very recognizable (and thus became iconic). At least this is what I think (no judgmenet).