My large Antony came back last week from Mulberry, it had a new postman's lock fitted and was re-inked. It took 3 months ! They did a great job though. It came back beautifully packed and included a white dustbag.
Eek!
I don't understand the delays given the increased UK based staff, surely they can't be knocking out that many new bags?
Or is it that there that many bags needing repairs?