Buyer doesn't want to pay customs charges. Please help!

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#271
choo_girl123 said:
Hmm ... this sounds like a good plan, except what will I do if PayP requires my umbrage to defend me against the chargeback that I suspect is coming? They'll probably require me to mail them my umbrage with proof of delivery, insurance and signature confirmation.

And now I am bereazved of words ....

PS - KZ love, love, love the new avatar. :tup:
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:roflmfao:




you're welcome
 
#273
choo_girl123 said:
You know it's funny about Parcel Force - I know lots of UK buyers have trouble with them, but they're just so darn pleasant on the phone and over email. Honestly, the guy who emailed me kept apologizing to me because my buyer won't come pick up his package.
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Yes, sounds as though they know who their customer is...

Trouble is, by treating the recipient (not your recipient, but many other recipients) so badly, they may think they're not hurting their customer (the shipper), but they may well be, albeit indirectly.
 
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#274
choo_girl123 said:
I am absolutely furious!! :cursing: First of all, he needs to stop referring to my item as "second-hand" it is a brand-new Chanel piece, shipped in the original box with the sales receipt. How is that second hand?
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Not to defend him but, to be fair, some people do view anything that has left the retail store as secondhand; even if it has never been used. As if they buy it, they will become the second owner, or the second hand (even though they are the first to actually use it).

I know at least one (very nice) member of this forum who thinks like that, for example. :smile1:

I guess it's, technically, correct - although I, personally, tend to feel that as long as something is in mint, unused, condition (especially if it still has its tags attached), it is still effectively new. :yes:
 
#275
chloehandbags said:
Not to defend him but, to be fair, some people do view anything that has left the retail store as secondhand; even if it has never been used. As if they buy it, they will become the second owner, or the second hand (even though they are the first to actually use it).

I know at least one (very nice) member of this forum who thinks like that, for example. :smile1:

I guess it's, technically, correct - although I, personally, tend to feel that as long as something is in mint, unused, condition (especially if it still has its tags attached), it is still effectively new. :yes:
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That's a fair-point, but I think it was more his tone that was so aggravating to me. I sold him a new item with tags, box, receipt, etc. and he kept insisting he shouldn't have to pay customs duties on it because it was "used" and "second-hand". I think that's what I was reacting to more than to the words themselves.

Thanks for your insights, though. You're absolutely right that some people believe everything purchased off *bay (even if new) is second-hand and it's not really something to get angry about (goodness knows I have enough other reasons to be angry with this wordsmith.)
 
#276
Ive been following this thread and ive got a question to anyone who has purchased goods from the US to the UK.

Im living in London and am considering placing a bid on a bag (about USD5000). Does that mean that if i was successful in my bid and the bag gets to the UK, id have to pay the VAT charge of 15% as well as the shipping and handling charges?? That would amount to a lot!! Doesnt make buying fr US online worth it..
 
#277
^yes, you will have to pay VAT on it when it arrives in the country, since something that expensive would definitely have to be insured for full value. You pay P&P, VAT, and the leather goods surcharge (I think it's about 13 pounds?) for a leather handbag.
 
#278
^ £13.50 is the Parcelforce handling charge, you would have to pay the VAT and import duty which could add another approx 10%. It also doesn't matter if it's marked as a gift, you would still have to pay charges. GL
 
#279
It is illegal to say the item is something it is not (used or gift). The penalty for doing so is $10,000 and or 6 months in jail. Now, while people don't get caught frequently, there is no one for whom I am willing to pay/or risk those penalties.

I do put in my listings that I will not mark as a gift nor change the sell price. I also always print out the page from eBay with the information on it and include that with a little note and signed with my name.
 
#280
deekai said:
It is illegal to say the item is something it is not (used or gift). The penalty for doing so is $10,000 and or 6 months in jail. Now, while people don't get caught frequently, there is no one for whom I am willing to pay/or risk those penalties.

I do put in my listings that I will not mark as a gift nor change the sell price. I also always print out the page from eBay with the information on it and include that with a little note and signed with my name.
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deekai - do you have a reference for that? i'd love to be able to cite it to international buyers when they inevitably ask me to underdeclare or misdescribe even though my listings state that i won't.
 
#281
I second that...SOOO many people want me to mark as a gift that I've had buyers of items $2500 or more find a "middle man" in the US for me to ship to so that they can mark as a gift to get it home!!!
 
#282
AmourCouture said:
I second that...SOOO many people want me to mark as a gift that I've had buyers of items $2500 or more find a "middle man" in the US for me to ship to so that they can mark as a gift to get it home!!!
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Even though I know it´s illegal I really cannot blame them....in Sweden we have to pay aprox.40% in Customs etc. of the declared value:sweatdrop:
 
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#284
Has much as this has been a nightmare for OP, l will kinda miss all the comments, and also karmen's use of the english word.....l thought it had been sorted, but now we have to wait for him to get his refund!!!!!!.That is going to be fun...xxx
 
#285
^ When the bag turns up and he gets his refund (significantly less than what he paid once we deduct all the fees) I'm sure the emails will come flying in fast and furiously. I don't think KZ is quite out of a job yet :smile1:
 
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