I missed getting this bag during the Burberry sale, so I stalked Neiman Marcus and was able to get one on sale. This is not the typical type of bag I usually like. I am a satchel person and favor large bags. But, there was just something about this bag. I have only carried it 3 or 4 times but I like it. If used as a cross body, I agree that the strap is a bit short and the back pocket is awkward to get to. The hardware on the short strap makes it so much heavier, but the hardware is what appealed to me.