BRILLIANT post about Tiffany diamonds by Todd from Nice Ice

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And for the record: as I have reported in the past, I HAVE owned an engagement ring from Tiffanys. More than one. I never really even got to keep it very long because they damaged it, and then lost it, and then lost it again when they eventually recovered it and then when we got a replacement for the damaged one, they lost THAT one as well when sending it in for sizing (though we just think they sold it to someone else)! I was less educated than I am now, but educated enough to be able to select a decent stone from inventory back then as well. It was important to my husband to own something from them, for many of the reasons many of you indicate: stores all over the place, implied customer service experience, assumed high quality and ability to walk in anywhere and get it serviced easily and free/cheaply. I did have bitterness that they damaged that at first, but if I still did, would I have bought a wedding band from there later? I doubt it. Yes I wanted custom bec I wanted stuff they didn't have, but ultimately it came down to not getting what I wanted out of custom and wanting to be able to inspect what was available and then leave with it when I bought it.
 
I for one am grateful for the article and did not think of it as bashing. I love tiffany like many people but love should not be blind, particularly if you are dealing with sales professionals who are not respectful of questions and/or information requests from customers who are making any purchase, but in particular such a large and significant one. I also loved the tone of the article, as a little humor is always a good thing.
 
I guess I'm a silly uneducated gal and my dream apparently outweighed my senses.).

I hope not. I hope you made sure you got the exact ring you wanted.

As far as "dreams" and "senses" are concerned, no one said it has to be one or the other -- it doesn't. I think the main point is that one should try his/her best to be educated when making an important purchase. The concern was that sellers/retailers (in this case, the article was written about T&Co) should be willing to show important information about thier products, especially when asked. In the article, Todd asks specific questions and the SA either gives an incorrect answer or blows him off.

^As someone who has bought three separate Tiffany engagement rings (upgraded/traded in) the bolded is the most offensive. Bolding the entirety seemed redundant since it was obviously meant to offend..

Not meant to offend at all, so I apologize if you have taken it that way. It was meant to show that Tiffany SAs seem to want to sell what is available and right in front of them. It's apparent they have some great stones -- however, it is wrong to blanket them all with the idea that, "...no one cares about numbers anyway" and most disturbingly, "Tiffany only sells the best." I don't know if the SAs are trained to say that, or they simply just don't know any better... either way, it's still not good. :nogood:

Most men (and women, for that matter)aren't privy to what makes one diamond perform better than another -- and they are "taken" by sellers (in this case, T&Co). Let me clarify before someone takes me the wrong way... ;) By "taken," I do not mean that they did not purchase a pretty ring. What I mean is that they are lead to believe that they have just bought the "best of the best, " not because it really is, but simply because it's from Tiffany.

If a person is the type that truly doesn't care what they get, as long as it's T&Co, more power to 'em!! I don't follow that train of thought, but some do... However, most ppl want to have peace of mind by knowing they got the best for their money, regardless of where they shop for a ring. **I am in no way insinuating that all those who purchase from T&Co do not care, are uneducated, or any other spin that could be viewed as offensive.**

Most of these "facts" are true regardless of where an ignorant person is shopping; for jewelry or anything else. Breaking news: If you go shopping for something and know nothing about it, you might not get the best quality and/or price! ).

Totally agree! 100% ...so, like, if you are the type that cares about it, get educated. Don't just take any SA's word for it! :huh: A diamond isn't a pair of shoes. It's a very important purchase (expensive, as well as sentimental)

Its funny, I'm not even a huge "omg I love Tiffany!!" girl. I never talk about it in my real life and only have a few small diamond pieces (other than my engagement ring). I guess I'm just not sure why everyone is so focused on making Tiffany be the big bad wolf.

I love Tiffany designs as well - not enough to pay the premium, but I think they are lovely regardless.

IF anyone has made T&Co the "big bad wolf", it is Tiffany. Consumers are more savvy than ever - they are paying more attention to what they are buying.

If Tiffany (or any company for that matter) prides itself in selling "only the best, " then they need to strive to deliver just that. And those "other numbers" regarding diamonds do matter... a lot. They are what separates a good stone from a great performing stone.

Why does Tiffany insist on being so "secretive" about the diamonds they sell? Why can't they simply show the certs? The only reasons I can fathom is that A) they do not want to admit that they don't always sell "the best of the best," as they claim... or B) it's a lot easier to take advantage of people when they are given a lot less information.

Who knows... It really doesn't matter the reason - it's still a shady business practice. :sad:

It really just comes off as bitterness (here and in other forums as well)..

Oh, acrowcounted... It's statements such as this that lead ppl to believe T&Co owners think they are in some exclusive club or have better erings than non-Tiffany owners. I'll leave it at that.

I cannot speak for others, but I am very happy with our decision to research before purchasing. I am certainly not bitter. For me, I want to know that I got the absolute best my money (or my SO's money) can buy. It gives me peace of mind knowing that my SO nor I were "taken" in any way. I like not worrying about the purchase or if we made the "right" decision for us. I knew the size and specs I wanted would never allow us to purchase a "name" ring. I would never be able to (nor would I want to) pay the premium for an identical stone to mine at T&Co, Cartier, or wherever. I adore my ring and I feel extremely lucky to wear it. :smile1:

Now, if I could have a "Sweet Home Alabama" moment where Patrick Dempsey tells me to "pick one" while staring at me with those gorgeous eyes, I would most definitely take advantage!! If money were no object, that would be awesome! :D But for most, this type scenario is only in the movies. That being said, most (not all) would want to have the best diamond their money can buy, regardless of where it comes from.
 
Now, if I could have a "Sweet Home Alabama" moment where Patrick Dempsey tells me to "pick one" while staring at me with those gorgeous eyes, I would most definitely take advantage!! If money were no object, that would be awesome! :D But for most, this type scenario is only in the movies. That being said, most (not all) would want to have the best diamond their money can buy, regardless of where it comes from.
I could so much relate :smile1:
 
I for one am grateful for the article and did not think of it as bashing. I love tiffany like many people but love should not be blind, particularly if you are dealing with sales professionals who are not respectful of questions and/or information requests from customers who are making any purchase, but in particular such a large and significant one. I also loved the tone of the article, as a little humor is always a good thing.

Very well said PurpleLo!! :smile1:
 
Great follow-up article! Thanks for posting again, ame!

"Excuse me, but What The Frack?!?! Who sells diamonds like this in the information age when customers expect detailed diamond grading information and transparency on the part of the vendors? More importantly who buys diamonds like this?"

^ Deja vu! :angel: LOL

"If it is absolutely imperative that you propose with a teal blue box for reasons pertaining to keeping things color coordinated or something, JewelrySupply.com sells the box pictured to the left for $1.73 each. Of course I have no idea how much a few inches of white satin ribbon is going to cost you… it just might send this project over budget."

^That damn white ribbon... it'll cost ya!
This guy is hilarious, I've been LOL! (about diamonds, no doubt!!) :laugh:

"What did you say? You want to save money and you want a larger diamond too? Well all right… the customer is always right as they say…"

^The nerve of some people!! How greedy we are! HA! :giggles:
 
I do find him pretty damn funny. But he's smart, and provides education and facts for his commentary, which is also what I try to do as well. Yes I do throw in my own brand of sarcasm and occasionally some snark, but I do also, I hope anyway, share education and facts to make the points clear as to why I think certain stones are worth keeping and considering and others are not.
 
Ame, your point is well described. If somebody wants to see a bashing in making an educated decision, it is really their problem.

Well said, alice87.

Sadly, this seems to be the case sometimes, but we cannot help that. Maybe they are upset [or embarassed??] that their ring may or may not be "best of the best" after paying such a premium... Or maybe they are just offended that anyone would dare question Tiffany or any other brand's quality by stating facts. For whatever reason any offense is taken, we cannot help this either.

Those who choose to buy blindly and are totally fine with not knowing anything need not comment negatively on this thread. It is about helping others to make educated purchases, empowering the consumer be proactive by knowing what they are investing in. :smile1:

I for one am very thankful for all the TPF'ers and PS'ers that are so well-versed in diamond knowledge! In my experience, all have been willing to help all who have asked about finding a stone. I have really learned a lot and certainly feel more informed. Consumers are continually becoming more knowledgable. We are demanding more details before that card is swiped! And unless this trend stops, all I can say is, "Watch out, {insert business name here}, you may have some 'splainin to do!" LOL :graucho:
 
Well said.

Todd added another post, with a lot more information, as an offshoot of his review. He gives comparisons to other vendors, mostly if not all online, to the stones he was shown at Tiffany, and breaks down the differences.

http://niceice.com/tiffany-diamond-prices/

Ame, thanks for this additional link. Great blog post. It's important for consumers to have as much knowledge as possible when they are making such an important purchase.
 
Thanks for posting this ame! Very interesting articles!

I, too, wish I had read this before I purchased my engagement ring from Tiffany. I went into Tiffany with very little knowledge about diamonds and was simply satisfied with the fact that I was getting my engagement ring from Tiffany.

My diamond doesn't fall within these parameters :huh: but does that mean I didn't get a beautiful diamond??

I still get amazed by how sparkly my diamond looks and I think it looks absolutely fabulous! :woohoo:
 
Well said, alice87.

Sadly, this seems to be the case sometimes, but we cannot help that. Maybe they are upset [or embarassed??] that their ring may or may not be "best of the best" after paying such a premium... Or maybe they are just offended that anyone would dare question Tiffany or any other brand's quality by stating facts. For whatever reason any offense is taken, we cannot help this either.

Those who choose to buy blindly and are totally fine with not knowing anything need not comment negatively on this thread. It is about helping others to make educated purchases, empowering the consumer be proactive by knowing what they are investing in. :smile1:

I don't know that they're upset or embarrassed about their purchases or rings, I am pretty sure acrowcounted was making educated choices with her upgrades through Tiffany's, she discussed the various stones as I recall and got some pretty nice stones from them. I know surfergirljen did the same. I think there's more to the calling out of the brand's practices that is ruffling feathers. There is a lot of psychology to these types of purchases, and jewelers know it, Tiffany's included. I don't want to crush someone's dreams about owning something from there, I want someone to go in with their eyes wide open, and not just take what is sitting there and think it's the best thing ever. Make that salesperson work for the commission, and get you the best stone around.
 
Thanks for posting this ame! Very interesting articles!

I, too, wish I had read this before I purchased my engagement ring from Tiffany. I went into Tiffany with very little knowledge about diamonds and was simply satisfied with the fact that I was getting my engagement ring from Tiffany.

My diamond doesn't fall within these parameters :huh: but does that mean I didn't get a beautiful diamond??

I still get amazed by how sparkly my diamond looks and I think it looks absolutely fabulous! :woohoo:
What it means is that you got a stone that falls out of the range of ideal cut standards. But you love it, and it speaks to YOU, and that is what matters. You got what you paid for when you walk away happy and feeling like you got what you went in there for.
 
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