I ordered an insert for an Evelyne 33 specifically. I asked upfront if they could share the measurements. 7RP refused to do this, but promised that the insert would fit my bag nicely. I found the insert way too small for an E33. I sent them the picture you have seen in my previous post and asked them if they send me the right size. The brand manager Diane insisted that this is the correct size. I then found a user who send me the measurements of her E29 7RP insert. We noticed that there was hardly any difference in size. I again presented the finding to Diane and she still insisted that she sent me the right size. As it became clear that I would not get an insert from 7RP that would be a nice fit in my opinion I asked them to return. Starting the return also involved many discussions but was finally possible. Please bear in mind that they usually do not accept returns as the inserts are made especially for you when you order.@Antje_MUC that does look way too small, almost like it should be for the 29. Did you get any more information on the sizes?
I wasn’t happy at all with the way how my complaint was brushed off over and over and would therefore not recommend buying from them to my friends.
Pictures of E33 insert with my E33:




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