I have a question....I've been using a slightly customized (shorter, with loop handles) D&C insert designed for my 30cm Bs, and also using it in my 35s. I'm looking at MaiTai's inserts because the D&C I didn't get with the softer/collapsible ends, so it's a bit stiff. Can anyone speak to how "puffy" the MaiTai insert is, and how much room the thickness of the insert takes away from the "usable" space in the bags?
It's not very puffy at all and I don't feel like it takes away from the capacity of the bag. But I have larger sized bags 32-40 cm, so in a very small bag maybe it makes more of a difference. Maybe someone with a smaller bag can help there? I'll tell you that the downside to Mai tai's soft inserts is that if you don't have stuff in the center it flops inward. Her inserts also keep their shape without flopping best when you use the correct size for your bag. That's part of why I decided to have different inserts for each bag. But as she explains that flopping when not full is the price you pay for having a soft insert that won't damage your bag. Once I put my wallet sunglasses and keys in it doesn't flop anymore. I hope that helps.