Authenticate This DOONEY & BOURKE

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Please post authenticity questions related to DOONEY & BOURKE in this thread.

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Item:
Listing number:
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Could someone please help authenticate this bag?

Title: Dooney & Bourke Hand Bag
Seller: Jamess9408
Item #: 291239077458
Link: http://www.ebay.com/itm/DOONEY-amp-...D&orig_cvip=true&rt=nc&_trksid=p2047675.l2557
Comments: I already purchased and received this bag. Just wanted to make sure it's authentic before leaving feedback and using it.
Thanks so much in advance for the help.

(I did add a few additional pictures, but overall seller's photos are clearer than mine)

It's fine.

(Isn't patent leather a PITA to photograph? I can never seem to make it look good.)
 
Item: D&B savannah florentine satchel orange
Seller: thequeenangel
http://www.ebay.com/itm/251641922017?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1559.l2649

I sold this bag and the buyer is now wanting me to send my original receipt because they can't find the internal tag. When I got this from macys it only had the sticker version on the number inside. Please help me. I know it's real and don't want to have a war with a buyer. Thank you!
 

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Item: D&B savannah florentine satchel orange
Seller: thequeenangel
http://www.ebay.com/itm/251641922017?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1559.l2649

I sold this bag and the buyer is now wanting me to send my original receipt because they can't find the internal tag. When I got this from macys it only had the sticker version on the number inside. Please help me. I know it's real and don't want to have a war with a buyer. Thank you!
The bag is authentic.

The red, white and blue tag should be there. If the buyer opens the bag so she can see the interior pocket on the back wall, the tag would be on her left, next to the inside strap with clip on it.

Have her look for it.

Here's a listing for the same bag where you can barely see the tag in picture #5, on the left side of the picture.
http://www.ebay.com/itm/NWT-Dooney-...252?pt=US_CSA_WH_Handbags&hash=item4adbe2ab84
 
They don't want to look for it. I have a feeling they are just trying to scam me out of my bag. They won't file a claim against me with eBay so I can clear my name and win. They said they don't trust ebay or PayPal they will just file a claim with their credit card company. I'm not sure what to do since I no longer have the bag in my possession but I do have the original receipt.
 
They don't want to look for it. I have a feeling they are just trying to scam me out of my bag. They won't file a claim against me with eBay so I can clear my name and win. They said they don't trust ebay or PayPal they will just file a claim with their credit card company. I'm not sure what to do since I no longer have the bag in my possession but I do have the original receipt.

I am so sorry. It's not as though there's "something to look for." They merely need to open the bag and look inside. (There's one particular style where you have to really almost turn the bag inside out to find the tag. This is NOT one of them!)

They should be aware that in filing a dispute with the c.c. company before going through either ebay or paypal, they are violating the user agreement and risk loss of their paypal accounts.

I recommend you call ebay and get it on record what's going on.

Then I recommend you send the buyer something to the effect of the following:

I'm sorry you aren't happy with the bag. It's absolutely authentic and has been confirmed on the purse forum. For further reassurance, you're welcome to get a professional authentication from authenticate4u.com. Their authentications are accepted by ebay, paypal and credit card companies in the event of disputes.

Although my listing doesn't have a return policy, I sense that you aren't pleased with the bag and I want my buyers to be happy. So as a goodwill gesture, you may return the bag within (decide how soon you want her to send back) x-number of days for a refund of the purchase price. Please let me know of your desires.


Please PM me the buyer's name because I wouldn't want this buyer alleging my authentic items as fake.
 
So you agree with me that this bag is authentic right?
Wow that's scary what she is trying to do. p.s. I don't know if this is any help, but I would block/cancel bids of any buyer who has their feedback as private. Be sure to keep all the email between you and the buyer, seems like she might try for a partial refund request. She is also using extortion, which is also against ebay policy, you need to contact them asap
 
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They are now saying that it's a SERIOUS issue with my bag because I promised authentic so I either snail mail the original receipt blacking out the personal info or refund $40 because they don't feel it's worth the $100 they paid for it.
 
Item: D&B savannah florentine satchel orange
Seller: thequeenangel
http://www.ebay.com/itm/251641922017?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1559.l2649

I sold this bag and the buyer is now wanting me to send my original receipt because they can't find the internal tag. When I got this from macys it only had the sticker version on the number inside. Please help me. I know it's real and don't want to have a war with a buyer. Thank you!

The bag is authentic.

The red, white and blue tag should be there. If the buyer opens the bag so she can see the interior pocket on the back wall, the tag would be on her left, next to the inside strap with clip on it.

Have her look for it.

Here's a listing for the same bag where you can barely see the tag in picture #5, on the left side of the picture.
http://www.ebay.com/itm/NWT-Dooney-...252?pt=US_CSA_WH_Handbags&hash=item4adbe2ab84

They don't want to look for it. I have a feeling they are just trying to scam me out of my bag. They won't file a claim against me with eBay so I can clear my name and win. They said they don't trust ebay or PayPal they will just file a claim with their credit card company. I'm not sure what to do since I no longer have the bag in my possession but I do have the original receipt.

I am so sorry. It's not as though there's "something to look for." They merely need to open the bag and look inside. (There's one particular style where you have to really almost turn the bag inside out to find the tag. This is NOT one of them!)

They should be aware that in filing a dispute with the c.c. company before going through either ebay or paypal, they are violating the user agreement and risk loss of their paypal accounts.

I recommend you call ebay and get it on record what's going on.

Then I recommend you send the buyer something to the effect of the following:

I'm sorry you aren't happy with the bag. It's absolutely authentic and has been confirmed on the purse forum. For further reassurance, you're welcome to get a professional authentication from authenticate4u.com. Their authentications are accepted by ebay, paypal and credit card companies in the event of disputes.

Although my listing doesn't have a return policy, I sense that you aren't pleased with the bag and I want my buyers to be happy. So as a goodwill gesture, you may return the bag within (decide how soon you want her to send back) x-number of days for a refund of the purchase price. Please let me know of your desires.


Please PM me the buyer's name because I wouldn't want this buyer alleging my authentic items as fake.

So you agree with me that this bag is authentic right?

Yes, the bag is absolutely authentic. NO DOUBT!!

They are now saying that it's a SERIOUS issue with my bag because I promised authentic so I either snail mail the original receipt blacking out the personal info or refund $40 because they don't feel it's worth the $100 they paid for it.
Your buyer got an authentic bag.

Receipts don't prove anything since scammers can use an authentic receipt to "prove" authenticity of a fake. Another scarier thing with receipts is that there are sites that sell fake receipts. As such, neither ebay nor PP accept receipts are proof of authenticity for this reason.

I suspect that the buyer has pulled this before and that's why she can't file a dispute through ebay or PP.

You can report the extortion for a partial refund. If it's an authentic bag she wants and if she thinks this bag is fake, a $40 partial isn't going to change the authenticity. SMH!

Just keep repeating, "return for refund of your purchase price." Do NOT issue a partial.

Please post the buyer's ID because there are Dooney sellers who would want to add her to their BBL.
 
Thank y'all so much! eBay and PayPal told me to do nothing. Wait for them to file a claim and they will handle it. If they skip the right process they will ban them besides PayPal will not allow the credit card company to just take the funds without an investigation. Anyway, I appreciate everyone's kindness. I'm disabled and fighting lupus and psoriatic arthritis. Selling all my higher end stuff is breaking my heart but I need the money to see my drs and get meds. I was hospitalized 2 weeks ago. This sale was supposed to help cover the $200 deductible for the ER. Hopefully it will all work out in my favor and I can stop stressing so bad over a bully.
Thanks again!
Jo
 
Thank y'all so much! eBay and PayPal told me to do nothing. Wait for them to file a claim and they will handle it. If they skip the right process they will ban them besides PayPal will not allow the credit card company to just take the funds without an investigation. Anyway, I appreciate everyone's kindness. I'm disabled and fighting lupus and psoriatic arthritis. Selling all my higher end stuff is breaking my heart but I need the money to see my drs and get meds. I was hospitalized 2 weeks ago. This sale was supposed to help cover the $200 deductible for the ER. Hopefully it will all work out in my favor and I can stop stressing so bad over a bully.
Thanks again!
Jo
I'm sorry for your health problems.

If this buyer was really concerned about authenticity, she'd read your posts and my responses and look for the tag.

And if she really believed she had a legitimate case, she'd file a dispute with either ebay or Paypal. The fact that she wants to skip that important and required-by-pollicy step implies (at best) or confirms (at worst) that she's a scammer who wants a free or lower priced bag.

Thank you for the ID. I've blocked and anyone who sells Dooneys should BBL 99x99.
 
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