Are you saying that you purchased your bag from seller lifedeal99?http://www.ebay.com/itm/271175625010?ssPageName=STRK:MEBOFFX:IT&_trksid=p3984.m1427.l2649
I just bought this Coach Madison off Ebay from the same seller at $278, I am not a coach expert by any means but it just feels 'off' to me. Of course, says made in China but the quality feel's strangely off and it is A LOT smaller then I expected it to be. The smaller handles woud not fit on your shoulder, only a wrist. This maybe my fault for not checking it out closer.
Had you asked before buying, I probably would have recommended against lifedeal99 because in at least some of the listings, the seller doesn't use her own pictures. Some listings use pictures stolen from other sellers and other lisitngs use stolen stock photos.
For example, in this listing, she uses another sellers WATERMARKED picture.
http://www.ebay.com/itm/Coach-Galle...307?pt=US_CSA_WH_Handbags&hash=item4171ebf103
and
http://www.ebay.com/itm/Gallery-Bla...863?pt=US_CSA_WH_Handbags&hash=item3f2355758f
As for the bag you received, we need to see pictures of the actual bag including a clear photo of the creed.
Regarding the handles, they aren't mean to fit on your shoulder. There's a separate shoulder strap.
ETA: Is this the listing you purchased?
http://www.ebay.com/itm/NEW-Madison...D&orig_cvip=true&rt=nc&_trksid=p2047675.l2557
So far, it seems to be okay (pending a picture of the creed) and the pictures appear to be the seller's own. But in the future, please request creed pictures before buying.