Well I just ordered my first item from Gilt. I have to say that I am less than impressed. I ordered a R&R leather Bomber Jacket in an XL (due to large shoulders) and tonight I received a small. They sell limited quantities and of course the jacket is now sold out so I am out of luck. While there is no membership fee they don't generally refund money but issue a store credit and on things like jewelry and handbags they do not accept returns. I will see tomorrow how they handle this situation and then decide if I will ever order from them again.