I use to love D&B bags but got away from them. I recently purchased a oyster zip zip on Ebay NWT. The color is gorgeous. I love how the color changes with what you wear. I see that ILD is having 20% off and D&B 25%. There is a bag I want and the difference in price is only less than a dollar. What is the difference between the two websites?
Are You Still Enthusiastic About Dooney?
- Thread starter G.Allyn
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Both sites don’t always have the same bag, but as you’ve just noticed, they often do. ILD is Dooney’s ‘overstock’ site. How they allocate the inventory, I don’t know. I’ve never gotten anything from ILD that seemed like it was a quality reject, so that’s not it. Dooney has a payment plan available for bags over a certain price, and you can use a discount code and the payment plan simultaneously as long as the discount doesn’t bring the total under the threshold to qualify for the payment plan.
Both will ship free, and as I recall the return policy on ‘paper’ is the same, but some here might have real-world perspective on whether one is easier to deal with than the other. I very seldom return anything.
If the payment plan isn’t something you need, then I’d just go with the greater discount!
Returns to ILD are simple. From your order history you can just punch in that you would like to return an item and print the label (of course they deduct the shipping, just as Dooney.com). I've always had to call Dooney.com if I had a return.
Anyone please correct me here if this isn't the way - I'm stating from memory.
Anyone please correct me here if this isn't the way - I'm stating from memory.
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I've also found returns to ILD easier. Generate their prepaid shipping label and they deduct $7.50 for the cost of the return.
Quality appears comparable to Dooney.com and dept. stores.
Look for the best sales.
I've also found ILD to have better CS, although no one wins a prize there.
Quality appears comparable to Dooney.com and dept. stores.
Look for the best sales.
I've also found ILD to have better CS, although no one wins a prize there.
I enjoy looking at everyone's photos so much and sometimes will peruse old pics without signing in. Perhaps everyone already knows this but surprising and new to me is realizing that if the pic shows "file attached" it will also show the "number of views". Views are all over the place but mostly in the hundreds - saw one pic just today that had been viewed 500+ times. Considering these numbers there's a lot of enthusiasm for D&B. 
Yes, I am. I don't need another handbag, and I'm trying not to buy too many more, but..... there are styles and colors and leathers I want. I know I don't need them and I know I have no place to put them. But.....
I want a mauve Florentine and a steel blue Florentine Dooney. And I want to add a black nylon Dooney for those days when light weight is essential.
I feel like I'm stuck in a cycle of abuse. You see, the answer should be Lilybarb's and MiaBorsa's "resounding No" above given Dooney.com's latest billing terrorism (there's a currently active thread on this board discussing it. UGHHHHH.)
But they keep far surpassing other brands in quality and I'm a sucker for quality craftsmanship and durability (and value). They keep coming out with colors I love --Yes, lavenderjunkie, like Mauve and Steel Blue. They keep adding pieces without the metal square nameplate I hate (see the nylon Wayfarer collection that came out recently).
And I'm cognizant that Peter Dooney the chief designer is in the time of life in which people often retire from work and that when he stops designing bags, anything could happen to Dooney & Bourke--whether styles I hate by new designers, lower quality production, or even company shutdown. So I feel the need to keep building my wardrobe of beloved pieces.
The answer is therefore the same one thousands of burned Dooney customers give: Yes, still enthusiastic about the products. No, extremely unenthusiastic about and disappointed in the company Dooney & Bourke.
But they keep far surpassing other brands in quality and I'm a sucker for quality craftsmanship and durability (and value). They keep coming out with colors I love --Yes, lavenderjunkie, like Mauve and Steel Blue. They keep adding pieces without the metal square nameplate I hate (see the nylon Wayfarer collection that came out recently).
And I'm cognizant that Peter Dooney the chief designer is in the time of life in which people often retire from work and that when he stops designing bags, anything could happen to Dooney & Bourke--whether styles I hate by new designers, lower quality production, or even company shutdown. So I feel the need to keep building my wardrobe of beloved pieces.
The answer is therefore the same one thousands of burned Dooney customers give: Yes, still enthusiastic about the products. No, extremely unenthusiastic about and disappointed in the company Dooney & Bourke.
@DaffodilDuck, your post is superb.
Abuse describes the situation perfectly. I feel so bad for all of us who got burned, and for the future customers who most likely, at some point, will experience the sense of disappointment that we have. I love my bags I have, really really love them, but the abuse trumps love in any situation for me. I will continue to carry and enjoy the ones I own but that IS IT. No more additional Dooneys. Misplaced trust left an impression.
DO NOT PLAY WITH MY MONEY.
LB: we all should use our purchases or lack of, to voice our feelings about a brand.... products, customer service, etc. If a company doesn't treat your right.... I agree.... stop buying their products. That is the only way we will be heard.
Yes, more so now than ever. The great Florentine colors keep coming. Add a sale and I can't seem to say no.
I am just getting back into Dooney - I have most of the "premiere" brands and am sick of the high prices and bad quality - the reason I got into bags in the first place was the quality leather and Dooney seems to still have that. I also love the practicality and ease of use of the Dooney bags - Florentine is my favorite
good for you for not becoming a bag snob
I've only had one Dooney bag - an Alto. Used it daily for three years ago and then passed it to my sister. I like the Florentine bags but I don't think they would be that functional for me
I have LV and Bal, etc but really - as I have grown older I am more into buying what I really like - I also resent paying thousands for crap quality like many brands these days